RTS asks for public input on regional on-demand transit study in rural areas

Posted 17 August 2023 at 11:34 am

Press Release, Regional Transit Service

ROCHESTER – Regional Transit Service (RTS) is looking to improve its transit services in Genesee, Livingston, Ontario, Orleans, Seneca, Wayne, and Wyoming counties.

Building on the success of updated transit services in Monroe County and the City of Rochester, this study is expanding focus to rural areas to complete region-wide transit improvements. This project will examine the service needs in these seven counties, with the goal of the study focused on identifying opportunities for on-demand, technology-driven, point-to-point transit services as an option for residents of the study area.

RTS wants to make it easier for customers to get around rural areas, and on-demand transit could be a promising solution. On-demand transit is a ride-sharing mobility option in which ADA-accessible vehicles provide service within specific geographic areas. Customers can request rides by calling, using an app, or a website.

Public input is critical to the success of the study. Residents, business representatives, and other community members are encouraged to visit the study website (click here) from Aug. 14 to Sept. 11 to fill out the survey.

About RTS

Regional Transit Service (RTS) is a regional transit authority established by New York State with more than 900 employees who proudly serve customers and business partners in Monroe, Genesee, Livingston, Ontario, Orleans, Seneca, Wayne, and Wyoming counties. Recognized as one of the best-run transit systems in the nation, RTS provides vital, safe, and sustainable transportation services to more than 9 million people each year. We carry out our mission by connecting our customers to jobs, school, healthcare, shopping and recreational activities every day.