Orleans County

$73 million county budget passes unanimously

By Tom Rivers, Editor Posted 2 December 2020 at 7:52 pm

ALBION – Orleans County legislators unanimously approved a $73,262,025 budget today for 2021. The spending plan will increase the tax levy by 1.66 percent, which is just under the county’s allowable tax cap of 1.75 percent.

The budget increases spending by 2.16 percent, from $71,711,638 to $73,262,025. The tax rate will go up by 1.11 percent or 11 cents, from $9,87 to $9.98 per $1,000 of assessed property.

The seven county legislators all backed the budget and there wasn’t any dissent during a public hearing on Monday and during a public comment opportunity this afternoon.

Legislature Chairwoman Lynne Johnson said the budget maintains existing programs, stays under the tax cap and provides resources to fight Covid.

The budget reduces the county workforce, eliminating 8 full-time jobs and 12 part-time positions from 2020.

Some other budget highlights include:

The budget for the first time sets a county cap on community colleges. The county pay up to $2,050,000 to community colleges in 2021. The cost is supposed to be split into thirds, with the state, local municipality and student each paying a third. But Johnson said the state has pulled back on its contribution, putting more pressure on students and local municipalities.

The county will be spending $2,240,251 for community colleges in 2020. That is $190,251 over the cap it is setting. The county will pay the full amount this year, but starting in 2021 the towns will pay any local cost over the $2,050,000.

The town share will be based on credit hours of residents in those towns. Based on the data in 2019/2020, the additional $190,251 overages for each town would be $40,384 in Albion, $8,283 for Barre, $14,105 in Carlton, $15,040 in Clarendon, $14,096 in Gaines, $9,063 in Kendall, $21,020 in Murray, $34,297 in Ridgeway, $22,198 in Shelby and $11,760 in Yates.

Nine mandated programs from the state account for more than 90 percent of the tax levy, Welch said. Those “9 for 90” mandates and their county cost include: Medicaid, $8,121,776; Pension, $3,054,489; Public Assistance/Safety Net, $1,802,337; Child Welfare/Protection, $1,336,399; Special Education, $971,931; Probation, $759,299; Indigent Defense, $536,053; Youth Detention, $302,650; and Early Intervention, $204,688.

Those nine mandated costs add up to $17,089,622, or 93 percent of the $18,309,497 tax levy.

The budget allocates $2,577,00 in capital projects — $1,225,000 for highway reconstruction with state CHIPS money (down 20%), $1,152,000 in preventive maintenance on four bridges (funded through federal TIP funds), and $100,000 in county funds for culvert and bridge repairs, and $100,000 in local funds to patch and seal county roads.

• Sales tax is currently slightly above the receipts in 2019. That convinced county officials to budget $400,000 more in sales tax in 2021, to $16,175,000. (The county also is in a two-year annual sales tax diversion of $190,274 for “Fiscally Distressed Health Facilities,” which was imposed by the state.)

The budget also maintains funding to outside agencies. They didn’t face a funding cut, and they didn’t get an increase.

Those agencies and organizations in the budget include: $240,000 to Cornell Cooperative Extension, $190,000 to Orleans Economic Development Agency, $92,500 to Soil & Water Conservation District, $10,000 to be shared among four public libraries, $5,000 to Mercy Flight, $4,000 to Sportsmen Federation, and $3,000 to GO Art!

The fee for solid waste and recycling service will be $216, which is a 2 percent increase from 2020.

County historian moves upstairs to more spacious office

Photos by Tom Rivers: Catherine Cooper checks out some of the local artifacts that are in the historian’s office. The office moved last month from the basement of the Treasurer’s Office to the top floor of that building at 34 East Park St.

By Tom Rivers, Editor Posted 2 December 2020 at 3:35 pm

Big celebration on horizon: Orleans County’s bicentennial in 2025

This stack of photos has people who aren’t labelled. Cooper said she would welcome input in identifying this lady in the top photo.

ALBION – The new Orleans County historian in settling into much bigger office space. The historian was working out of the basement in the Treasurer’s Office at 34 East Park St.

Last month the office moved to the upstairs of the building. The computer services department was using the space but moved to the new addition at the County Administration Building.

That left six rooms available for new historian, Catherine Cooper. She has space to process items, organize and store them.

Cooper started in the part-time position on Sept. 14. She retired in June after 33 years at Lee-Whedon Memorial Library in Medina, including 10 years as director.

“This position is like an extension of being a librarian,” Cooper said. “You help people find things.”

One of her immediate goals is to take stock of all the photographs and printed materials in the historian’s office. There are many boxes to go through.

“I want to organize and position the collection so all of the contents are findable,” she said.

Catherine Cooper holds a photo of retired County Historian Bill Lattin. This photo was taken on May 3, 1984 by Louis Monacelli. Lattin served in the role for 35 years. He retired Dec. 31, 2014. Cooper said Monacelli left a trove of photos where people are identified and the date recorded on the photographs.

Cooper praised her predecessor Matt Ballard for his efforts in organizing parts of the collection and digitizing some important records. Ballard also wrote a weekly column of local history and gave frequent public presentations.

The new office for the historian looks out at the Orleans County Courthouse and County Clerks’ Building.

Bill Lattin, who served in the role for 35 years before retiring on Dec. 31, 2014, also was superb in the role, writing a local column for the newspaper, giving many public presentations and authoring many books on local history.

Cooper plans to write columns, too, but not at Ballard’s pace. She will work with the local town and village historians. A big anniversary is around the corner. The county’s bicentennial is in 2025. That year is also the 200thanniversary of the Erie Canal opening across the state.

Cooper would like to begin preparing for the county’s big birthday. “There will be a big gala celebration,” she said.

She also is intrigued by older local barns and would like to create a “barn census” with local barn owners sending in photos and information on those structures. Cooper regrets that many of the older wooden barns have collapsed in recent years.

She is grateful for the space in the historian’s office. She finds she can spend hours looking through the photos and records.

“The time really flies by,” she said.

Cooper has office hours on Mondays and Wednesdays. She can be reached in the office at (585) 589-4174 or at Catherine.Cooper@orleanscountyny.gov.

County Leg leader again urges support for struggling small businesses

By Tom Rivers, Editor Posted 2 December 2020 at 1:54 pm

Lynne Johnson warns against ‘Covid fatigue’ as cases go up

ALBION – Orleans County residents are urged to support local small businesses this holiday season and also to take precautions against the spread of Covid-19.

“Small businesses are in trouble,” said Lynne Johnson, the chair of the Orleans County Legislature. “They are barely keeping themselves alive through this pandemic. We need to give them a lifeline. I can’t stress enough we need to shop local and we need to shop often.”

Lynne Johnson

Johnson and the other county legislators held a Zoom video conference with Darlene Hartway on Monday. Hartway delivered a message that the locally owned small businesses are worried about surviving the pandemic.

Covid-19 restrictions pushed more customer traffic to Big Box stores and online shopping, hurting the businesses on Main Street.

The holiday season comes at a time when Covid cases and hospitalizations are surging locally, in the region, state-wide and across the country.

If Orleans was designated a micro-cluster focus zone by the state, local businesses could see more restrictions. Johnson urged residents to continue to take precautions by wearing masks, social distancing and using hand sanitizer frequently.

“Covid fatigue is setting in right when it can be the most dangerous,” Johnson said on Tuesday during a Zoom conference call with elected officials. “We are facing our toughest test of the pandemic.”

Most of the recent surge is attributed to Covid spreading in-doors at house gatherings. New York is one of at least 15 states to set limits of 10 people for gatherings in private residences.

“It only takes one positive person who can spread it,” said Paul Pettit, public health director in Genesee and Orleans counties.

He said people don’t tend to wear masks in a private setting. Those gatherings are fueling some of the local spread, he said.

Orleans and Genesee are also seeing spread from workplace settings where some asymptomatic workers are passing it to co-workers who then take it home to family members.

“We’ve had several clusters where it was driven in the workplace,” Pettit said during the Zoom call on Tuesday.

If urged people who have symptoms to stay home from work or school and get tested to verify if they have Covid-19.

Sheriff: No complaints filed in Orleans over Thanksgiving gatherings

By Tom Rivers, Editor Posted 2 December 2020 at 11:01 am

Local law enforcement has responded to 300-plus PAUSE complaints during pandemic

ALBION – Orleans County law enforcement wasn’t called to investigate any complaints on Thanksgiving about people exceeding a 10-person limit on gatherings inside private homes, Sheriff Chris Bourke said.

“I was expecting to get a lot of those and we did not receive any,” Bourke told local elected officials in a Zoom conference call on Tuesday.

There were only eight complaints in the state on Thanksgiving about the 10-person limit, Bourke said, quoting a survey from the New York State Sheriffs’ Association. That survey included responses from 46 of the 62 counties in the state.

Gov. Andrew Cuomo on Monday said there weren’t any fines in the state on Thanksgiving for exceeding the 10-person cap.

Bourke said local law enforcement continues to respond to “New York on PAUSE” complaints, where customers or employees can call a hotline or file a complaint online to report a business that isn’t adhering to social distancing or mask wearing.

Of the 311 complaints filed during the pandemic in Orleans County, Bourke said 171 have been handled by the Sheriff’s Office, 63 by the Medina Police Department, 47 by the Albion Police Department and 30 by the Holley Police Department.

Bourke said the Sheriff’s Office uses “friendly persuasion” in responding to the complaints, making sure the businesses know the rules and understand the threat of Covid-19.

Bourke urged the businesses and community to treat Covid-19 seriously. He said one of his neighbors has died after contracting Covid, and the brother of a corrections officer died after getting Covid.

County Jail had 13 correction officers test positive for Covid

By Tom Rivers, Editor Posted 2 December 2020 at 9:08 am

File photo by Tom Rivers: The Orleans County Jail had 13 corrections officers and three inmates test positive for Covid-19 last month.

ALBION – Orleans County Sheriff Chris Bourke said the county jail had 13 corrections officers test positive for Covid-19 last month, with one of the officers hospitalized and on a ventilator for two days.

Bourke said most of the staff who tested positive were asymptomatic or had minor symptoms.

“Everybody has recovered and is doing well,” Bourke said on Tuesday on a Zoom conference call with other elected officials in the county.

The jail has about 45 staff members total. In addition to the 13 corrections officers, three inmates tested positive for Covid last month.

The jail is at about a quarter of its 82-inmate capacity.

Bourke said there are no in-person inmate visits right now. Friends and families of inmates can use the Video Visitation System.

There also won’t be weekend jail sentences served during this current surge in Covid cases in the region. Bourke said those sentences have been suspended, and not eliminated with the time to be served later when the Covid cases go down.

District Attorney Joe Cardone also said the county court system is back to functioning mostly through virtual appearances. There will be very few in-person appearances. Cardone said three upcoming trials that were scheduled have been postponed because juries can’t be picked due to restrictions with the Covid pandemic.

Judges also can’t sentence people to jail until February, Cardone said in the conference with local officials.

County outlines $73 million budget that stays under tax cap

By Tom Rivers, Editor Posted 1 December 2020 at 4:27 pm

Administrator says state mandates dominate tax levy

ALBION – Orleans County officials went over a proposed $73 million budget for 2021 that would increase the tax levy by 1.66 percent. That stays under the county’s allowable tax cap of 1.75 percent.

The county had $314,749 in allowable growth in the levy. The budget came in with about a $15,000 cushion before hitting the tax cap, said Jack Welch, the county’s chief administrative officer. The 2021 budget is his first one since taking over as top administrator in March.

The budget would increase spending by 2.16 percent, from $71,711,638 to $73,262,025. The tax rate would increase by 1.11 percent or 11 cents, from $9,87 to $9.98 per $1,000 of assessed property.

“The 2021 budget moves us in the right direction, keeps the services our residents depend on, stays within the tax cap and fights Covid,” County Legislature Chair Lynne Johnson said during a budget hearing on Monday evening.

That hearing was conducted through Zoom video conferencing due to Covid-19 concerns and restrictions. About 40 people participated in the Zoom conference.

The Legislature is scheduled to vote on the budget at 4:30 p.m. on Wednesday in a meeting to be conducted through Zoom.

Johnson praised the county employees for their efforts the past eight months during a pandemic. All of the departments have needed to change the way they provide services.

The Covid pandemic has been “the greatest public health threat” during the lifetimes of the current legislators and cunty officials, she said.

“The departments stepped up and mobilized like never before,” Johnson said.

She also praised the county workforce for their sacrifices. There were 34 employees temporarily laid off in late April and 10 other positions weren’t filled due to fiscal constraints from the pandemic.

The proposed budget would eliminate 8 full-time jobs and 12 part-time positions from 2020. The county will down 8 full-time positions from 333 to 325.

Department heads followed the push from the Legislature to submit “no frills” budgets, Johnson said.

Johnson remains hopeful the federal government will come through with a relief package for local governments. But with no funding yet approved by Congress for localities, Johnson said the county officials had to act and craft a budget that stays under the tax cap but also maintains existing programs.

“It is our investment in people and services,” she said. “It shows we are here to serve you and continue to serve you in a responsible way.”

Nine mandated programs from the state account for more than 90 percent of the tax levy, Welch said. Those “9 for 90” mandates and their county cost include: Medicaid, $8,121,776; Pension, $3,054,489; Public Assistance/Safety Net, $1,802,337; Child Welfare/Protection, $1,336,399; Special Education, $971,931; Probation, $759,299; Indigent Defense, $536,053; Youth Detention, $302,650; and Early Intervention, $204,688.

Those nine mandated costs add up to $17,089,622, or 93 percent of the $18,309,497 tax levy.

Some other highlights include:

• The budget allocates $2,577,00 in capital projects — $1,225,000 for highway reconstruction with state CHIPS money (down 20%), $1,152,000 in preventive maintenance on four bridges (funded through federal TIP funds), and $100,000 in county funds for culvert and bridge repairs, and $100,000 in local funds to patch and seal county roads.

• Sales tax is currently slightly above the receipts in 2019. That convinced county officials to budget $400,000 more in sales tax in 2021, to $16,175,000.

• The budget also maintains funding to outside agencies. They didn’t face a funding cut, and they didn’t get an increase.

Those agencies and organizations in the budget include: $240,000 to Cornell Cooperative Extension, $190,000 to Orleans Economic Development Agency, $92,500 to Soil & Water Conservation District, $10,000 to be shared among four public libraries, $5,000 to Mercy Flight, $4,000 to Sportsmen Federation, and $3,000 to GO Art!

• The fee for solid waste and recycling service will be $216, which is a 2percent increase from 2020.

• The budget also calls for 2 percent raises for the seven county legislators. Their pay will go from $18,496 to $18,886 for the chair, $13,985 to $14,265 for the vice chair, and from $12,329 to $12,576 for the other five legislators.

Public hearing today on county’s proposed $73 million budget

By Tom Rivers, Editor Posted 30 November 2020 at 8:58 am

ALBION – There will be a public hearing on Orleans County’s proposed $73 million budget today at 5:30 p.m.

The hearing will be through Zoom video conferencing, rather than an in-person session due to Covid-19 restrictions. Click here for instructions on being a part of the meeting.

The budget would increase spending by 2.16 percent, from $71,711,638 to $73,262,025, and taxes would go up 1.66 percent or by $299,798 — from $18,009,699 to $18,309,497.

The tax rate would increase by 1.11 percent or 11 cents, from $9,87 to $9.98 per $1,000 of assessed property.

The county faces uncertainty in state reimbursements. It also will be paying 20 percent more in retirement contributions. That’s because the stock market was at a low point on March 31, and that’s the date the state comptroller takes the valuation of the retirement fund to set retirement rates for 2021.

The county also faces a 19 percent increase in health insurance premiums for 2021 due to rising pharmaceutical costs in the county’s health plan.

The county also is in a two-year annual sales tax diversion of $190,274 for “Fiscally Distressed Health Facilities,” which was imposed by the state.

The budget meets a goal of county legislators in maintaining core services while staying within the state tax cap.

The budget also maintains funding to outside agencies. They didn’t face a funding cut, and they didn’t get an increase.

Those agencies and organizations in the budget include: $240,000 to Cornell Cooperative Extension, $190,000 to Orleans Economic Development Agency, $92,500 to Soil & Water Conservation District, $10,000 to be shared among four public libraries, $5,000 to Mercy Flight, $4,000 to Sportsmen Federation, and $3,000 to GO Art!

The tentative budget would eliminate 8 full-time jobs and 12 part-time positions from 2020. The county will down 8 full-time positions from 333 to 325.

The fee for solid waste and recycling service will be $216, which is a 2percent increase from 2020.

The budget also calls for 2 percent raises for the seven county legislators. Their pay will go from $18,496 to $18,886 for the chair, $13,985 to $14,265 for the vice chair, and from $12,329 to $12,576 for the other five legislators.

$5.9 million upgrade to emergency radio system expected to be ready in December

By Tom Rivers, Editor Posted 27 November 2020 at 12:10 pm

Photos by Tom Rivers

ALBION – Workers from Upstate Tower Inc. last week are shown doing final work and inspections on the new 180-foot-high radio tower by the Orleans County Public Safety Building on Route 31.

This is one of four new radio towers in the county. Upstate Tower also installed two other 180-foot-high towers in Kendall near the school’s bus garage and in Yates on Millers Road near the water tank.

The other tower is 150 feet high near the Holley water tank on Route 237.

Upstate Tower is doing final inspections on the 700/800Mhz L3 Harris P25 Digital Public Safety Radio System. The county received a $5,897,141 million grant from the state for the project, which includes access roads, antennas, microwaves, shelters, standby generators, propane tanks and security fences.

Finger Lakes Communications, a contractor for L3 Harris, will be doing final hookup and system testing from Nov. 30 through Dec. 11, with the final cut-over expected in late December, said Dale Banker, director of the Orleans County Emergency Management Office.

The $6 million upgrade will strengthen communications between multiple jurisdictions and agencies.

“This project will greatly improve radio system coverage for the 1,300 system users and improve public safety for all residents of Orleans County,” Banker said.

The NYS Department of Homeland Security and Emergency Services provided the nearly $5.9 million grant through the Office of Interoperable Communications. Banker, who serves as 700/800 MHz Radio System Administrator, also credited the support and efforts of the Orleans County Legislature, Orleans County Treasurer’s Office, Emergency Management staff and grant personal, Orleans County DPW, the Orleans County Radio Advisory Board and County Attorney Kathy Bogan.

“I also want to thank the Village of Holley, Kendall School District and Village of Lyndonville for their great partnership and cooperation allowing Orleans County to have ground lease agreements to co-locate our tower sites on their properties,” he said.

Orleans unemployment rate at 6.0% in October, up from 4.1% a year ago

By Tom Rivers, Editor Posted 25 November 2020 at 9:07 am

Number of workers in county drops by 1,400 — from 16,900 to 15,500 in past year

Orleans County’s unemployment rate was 6.0 percent in October, far less than pandemic high of 15.9 percent in April but more than the 4.1 in October 2019, when there wasn’t Covid-19.

The latest monthly report from the state Department of Labor shows there were 1,400 fewer people working in Orleans County in October, compared to a year earlier. The number of employed people in the county dropped from 16,900 in October 2019 to 15,500 last month.

The number of unemployed was up from 700 in October 2019 to 1,000 last month.

The number of unemployed has generally being going down since April’s high of 2,700, to 1,900 in May and June. It was at 2,300 in July and then 1,700 in August. Last month, the state DOL said it 900 in Orleans County.

In September, the unemployment rate was down to 5.5 percent in Orleans, the low of the pandemic. It went up to 6.0 in October. Since the pandemic hit, and the state closed or restricted many businesses, the unemployment rates in Orleans have been 15.9 percent in April, 11.5 percent in May, 10.8 percent in June, 12.7 percent in July and 9.8 percent in August.

While the rate is much less than the pandemic peak in April and May, it is still far more than a year ago. New York’s statewide unemployment rate was at 9.2 percent in October, compared to 3.7 percent in October 2019. Nationally the rate was at 6.6 percent in October, compared to 3.3 percent a year earlier.

New York City is suffering the most, with the rate up from 3.7 percent in October 2019 to 13.7 percent last month.

The Buffalo-Niagara Falls metro increased from 4.1 to 6.9 percent in the year, while the Rochester metro rate was up from 3.9 to 6.4 percent.

Other unemployment rates for October in the Western New York region include:

  • Allegany, 5.7 percent
  • Cattaraugus, 6.2 percent
  • Chautauqua, 7.0 percent
  • Erie, 6.9 percent
  • Genesee, 5.1 percent
  • Livingston, 4.9 percent
  • Monroe, 6.9 percent
  • Niagara, 6.9 percent
  • Orleans, 6.0 percent
  • Wyoming, 4.9 percent

Sales tax revenues have plummeted in state, but not in Orleans

Photo by Tom Rivers: Downtown Albion is pictured on Saturday, a day after the Christmas decorations went up on light poles.

By Tom Rivers, Editor Posted 22 November 2020 at 5:36 pm

A report on sales tax revenues for the first 10 months of the year shows a significant drop for the state, but an increase in Orleans County.

State Comptroller Tom DiNapoli’s Office shows sales tax is down $3 billion statewide through October. The total sales tax collected in the state the first 10 months is $46.8 billion.

The sales tax for counties and cities is down 5.2 percent compared to the first 10 months of 2019, according to the comptroller.

Orleans County, however, is up by 7.7 percent or by $1.1 million, from $14.4 million to $15.5 million.

The county’s sales tax has seen some big swings each month: $1.4 million in January (up by $100,000), $1.2 million in February (up by $100,000), $1.9 million in March (up by $500,000), $900,000 in April (down by $500,000), $900,000 in May (down by $400,000), $2.6 million in June (up by $700,000), $1.2 million in July (down by $100,000), $1.2 million in August (down by $200,000), $3.0 million in September (up by $1.0 million) and $1.3 million in October (same as 2019).

The comptroller’s monthly report on October showed a 5.2 percent drop state-wide compared to October of 2019. DiNapoli said that decline is less severe than in other months during the pandemic.

“Statewide local sales tax collections have declined year-over-year for eight straight months,” DiNapoli said in a news release. “Our local governments are on the forefront of the pandemic response and they need financial aid from the federal government to help them get through this crisis.”

DiNapoli reported last month that local sales tax collections dropped 9.5 percent in the July-September quarter, down $452 million from collections in the same quarter of 2019.

“Revenues are down and New York continues to withhold billions of dollars in spending due to the fiscal impact of the coronavirus pandemic,” DiNapoli said. “Caution is needed because rising infection rates may force more shutdowns and even greater economic damage. Washington must respond with more economic stimulus, including real relief for state and local governments.”

While Orleans is up so far in sales tax revenue, that isn’t the case for other local counties. Here are how some nearby counties are doing through the first 10 months of 2020, compared to the same time period last year.

  • Genesee County: $33.7 million (down 3.9 percent or by $1.4 million)
  • Livingston County: $29.2 million (up 1.0 percent or $300,000)
  • Orleans County: $15.5 million (up 7.7 percent or by $1.1 million)
  • Wyoming County: $16.0 million (up 2.8 percent or by $400,000)
  • Monroe County: $412.6 million (down by 4.1 percent or $27.7 million)
  • Niagara County: $104.5 million (down by 1.3 percent or $1.4 million)
  • Erie County: $661.0 million (down 2.7 percent or $19.5 million)

Orleans County officials in a tentative 2021 budget plans to continue sharing $1,366,671 with the 10 towns and four villages. That has been the number since 2001.

However, the county is seeing the state take some of the local sales tax and divert it. The county will see $102,814 in its sales tax withheld by the state in January and sent to the Fiscally Distressed Hospital Fund, with another $87,460 to be withheld later 2021, said Jack Welch, the county’s chief administrative officer.

The county also will have $290,276 taken from its sales tax for AIM (Aid and Incentives to Municipalities). That used to be paid for by the state to some towns and villages but now comes from the local sales tax.

The shifting of sales tax to AIM and the Distressed Hospital Fund will cost the county $480,550, Welch said.

County planners back firearms sales business in Yates, Verizon tower in Clarendon

By Tom Rivers, Editor Posted 20 November 2020 at 11:05 am

ALBION – The Orleans County Planning Board supported several projects on Thursday evening including a home business in Yates selling firearms, and a new monopole in Clarendon for Verizon.

In Yates, Steve Boring Jr. wants to open “Patriot Arms” at his home 12177 Platten Road in Agricultural- Residential Zone. Boring, in his application to the Planning Board, said he wants to sell firearms and ammunition to hunters and target shooters.

Boring will need a federal firearms license to open the business. Before he gets that license, he needs the local approval from the Yates town officials for a permit to operate the business and site plan approval.

The County Planning Board makes recommendations on referrals from towns and villages. The county suggested Yates approve the site plan and issue a permit, as long as Boring has adequate security measures in place and has a turnaround on the driveway.

In Clarendon, county planners recommended the town give Verizon a permit and approve the site plan for a 149-foot-high telecommunications tower at 4514 Holley-Byron Rd. in a Rural Agricultural Zone.

The monopole for Verizon will be built on land owned by Albert Schnabel Jr.

County planners also recommended the Town of Barre approve the site plan and issue a permit for Marissa and Patrick Olles, who want to open automotive repair shop at 13299 West Lee Road, west of Eagle Harbor Rd. This is the site of the former Jordan River Logging business.

Patrick Olles opened Pat’s Long Bridge Repair in 2015 on Long Bridge Road in Albion, doing car and light truck repairs.

Request for a Site Plan Review and Special Use Permit for an Automotive Repair Facility at 13299 West Lee Road in Agricultural-Residential (AR) Zone. They are in the process of acquiring the site from Virginia Van Apeldoorn.

In Shelby, county planners supported amendments to the town’s zoning amendments for regulating solar energy systems.

Michelle Billington, an environmental attorney for Bond, Schoeneck & King, discussed the changes with the County Planning Board on Thursday.

The amendments will require utility-scale solar systems to have a decommissioning plan with site restoration. The solar energy companies also need to provide a cost estimate with an annual review for decommissioning and removing a non-operational or abandoned systems.

The zoning amendments also allow utility-scale projects to do a host community agreement with the town.

County approves 4-year contract with deputies, 2% annual raises

By Tom Rivers, Editor Posted 18 November 2020 at 5:18 pm

County approves 4-year contract with deputies, 2% annual raises

ALBION — Deputies at the Orleans County Sheriff’s Office will get 2 percent annual raises in a new four-year contract approved today by the County Legislature.

The contract runs from Jan. 1, 2021 through Dec. 31, 2024. The 2 percent raises are the same level for at least the past five years.

The contract includes a change to hospitalizations, dental and medical benefits, with any new hires responsible for 20 percent of the cost of the premiums.

If Covid strikes highway workers, munies urged to have backup plan for plowing roads

Photo by Tom Rivers: A truck heads east on Telegraph Road in Ridgeway on Jan. 2, 2017 in near whiteout conditions in some spots due to the blowing snow.

By Tom Rivers, Editor Posted 18 November 2020 at 9:39 am

‘We don’t know what’s coming. One day we could have two cases, then the next day there could be 50 after an outbreak. You don’t know what we’re going to be up against.’ – John Papponetti, County DPW commissioner


The local municipal highway departments tend to be small crews, which makes them vulnerable to being shorthanded if Covid-19 strikes, keeping some of the workers home.

John Papponetti, the commissioner of the Orleans County DPW, is urging the 10 towns and four villages to develop contingency plans, where a neighboring municipality may be needed to help plow roads if one town loses staff to Covid.

It may not be seamless because towns have bigger plow trucks than in the villages. Papponetti urged the towns and villages to familiarize neighboring departments with equipment and routes.

“You might have a situation where two to three guys go down,” Papponetti said on Tuesday during a Zoom video conference for the monthly Orleans County Association of Municipalities meeting.

Highway departments may be forced to prioritize plowing and put some roads on the “back burner” due to manpower, Papponetti said.

In a worst-case scenario, if there aren’t enough workers to plow the roads, a travel ban may be issued.

Papponetti said the highway departments should partner with neighboring highway crews to have a plan in place to plow the roads.

“It will really wreak havoc on the traveling public if we can’t keep the roads clear,” he said.

A town may want to have multiple agreements with neighboring towns perhaps taking a section of one town where a highway crew is stricken with Covid.

“As you know we aren’t immune to this virus,” Papponetti said. “We have to plan for that. The better prepared we are, the better we’re able to respond.”

Papponetti said he is concerned with Covid cases spiking locally and in the region. The number of hospitalizations also is on the rise due to Covid, with 15 people from Orleans and Genesee currently in the hospital from Covid.

“We don’t know what’s coming,” Papponetti said. “One day we could have two cases, then the next day there could be 50 after an outbreak. You don’t know what we’re going to be up against.”

The highway employees tend to work closely together. Papponetti said they should wear masks when near other people, maintain social distancing and keep washing their hands.

He has urged his 24 employees to reduce their circle of close contacts as much as possible as Covid cases increase. The highway departments may try staggering arrival and departure times, as well as lunch breaks so the entire department isn’t together at the same time.

Mike Neidert, the Town of Albion highway superintendent, is one of three full-time workers in the department. He said he has more part-time workers lined up this winter if some of his employees are sidelined by Covid.

Neidert said there is a chance the towns could also be asked to fill in for the state Department of Transportation if the DOT loses workers to Covid.

“We’re prepared to do what we have to,” Neidert said. “We’ll cover state roads if we have to.”

A goal in a crisis might just be making the roads passable. The community may need to lower its expectations if the highway crews are depleted due to Covid.

County Legislator Ken DeRoller urged the municipal leaders to work together, across municipal lines, if a town or village is suddenly short-staffed.

“Everybody needs to step up responsibly,” DeRoller said. “Everyone thinks it can’t happen to them, well it can happen to you.”

The municipalities should also discuss ahead of time how a neighboring town or village would be compensated for using its equipment or road salt for another community. One town could use the neighbor’s equipment and supplies but that could mean using unfamiliar equipment.

The highway crews from neighboring towns should consider getting together to go over routes and equipment.

Papponetti said the highway departments enter the winter with uncertainty about Covid.

“We could get through this without a problem or we could see the worst of it,” he said. “We just don’t know.”

County administrator submits tentative budget that stays within tax cap

By Tom Rivers, Editor Posted 16 November 2020 at 9:11 pm

Orleans could eliminate 8 full-time positions and 12 part-time jobs

ALBION – Jack Welch, in his first year as Orleans County’s chief administrative officer, submitted the county’s tentative budget today. For months Welch has expressed concern about the county finances with declining state revenues, and potential hits in sales tax.

The 121-page document submitted today shows a spending plan that increases spending by 2.16 percent, from $71,711,638 to $73,262,025.

Jack Welch

It would increase taxes by 1.66 percent, with the tax levy going up by $299,798 — from $18,009,699 to $18,309,497.

The tax rate would increase by 1.11 percent or 11 cents, from $9,87 to $9.98 per $1,000 of assessed property.

Welch said the budget faces uncertainty with the state, if the governor and Legislature will pull back funding in 2021.

“The financial challenges we are experiencing include our businesses being restricted in their operations due to the changing Covid-19 operating guidelines that must be followed,” Welch said in his budget message. “This has affected our residents purchasing from local businesses which has changed the historical patterns of sales tax revenue for 2020. Therefore forecasting 2021 sales tax revenues is challenging at best.”

Some budget stresses are certain. The county will be paying 20 percent more in retirement contributions. That’s because the stock market was at a low point on March 31, and that’s the date the state comptroller takes the valuation of the retirement fund to set retirement rates for 2021.

The county also faces a 19 percent increase in health insurance premiums for 2021 due to  rising pharmaceutical costs in the county’s health plan.

The county also is in a two-year annual sales tax diversion of $190,274 for “Fiscally Distressed Health Facilities,” which was imposed by the state.

“Of course we have had to plan for continued use of PPE for our employees as well as for heightened cleaning and disinfecting of our facilities in 2021,” Welch said.

The budget meets a goal of county legislators in maintaining core services while staying within the state tax cap.

The budget also maintains funding to outside agencies. They didn’t face a funding cut, and they didn’t get an increase.

Those agencies and organizations in the budget include:

  • $240,000 to Cornell Cooperative Extension
  • $190,000 to Orleans Economic Development Agency
  • $92,500 to Soil & Water Conservation District
  • $10,000 to be shared among four public libraries
  • $5,000 to Mercy Flight
  • $4,000 to Sportsmen Federation, same since 2019
  • $3,000 to GO Art!

The tentative budget would eliminate 8 full-time jobs and 12 part-time positions from 2020. The county will down 8 full-time positions from 333 to 325. The county is adding eight full-time positions, but eliminating 16 for a net reduction of eight.

The new positions include two in Office for the Aging, two in highway administration, one in public health, one in computer services, one in emergency services, and one in real property tax services.

The full-time reductions include four in the Sheriff’s Department, three in the highway department, three in mental health, three in probation, two positions in social services, and one in the county jail. (The four deputy positions in the Sheriff’s Department that are being eliminated were assigned to courthouse security, which has since been taken over by the state. New York was paying the county for security, but is now staffing it with state court security officers.)

The number of part-time employees also will be down by 12 from 95 to 83. Those changes include two less part-timers in real property (from 2 to 0), one less in the public safety communication system (from 6 to 5), six less in the Sheriff’s Office (from 6 to 0), one less in the jail (from 12 to 11), one less in emergency management (from 10 to 9) and one more in social services (from 4 to 5).

The fee for solid waste and recycling service will be $216, which is a 2percent increase from 2020.

“The current fee will continue to support the e-waste collection efforts for county residents at three sites across Orleans County,” Welch said. “The program remains very popular, with high demand for the disposal of CRT monitors and televisions. The county is also planning to continue to offer the Household Hazardous Waste pick up annually.”

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Chamber honors businesses for resilience, innovation during pandemic year

Photos by Tom Rivers: The Orleans County Chamber of Commerce presented its annual awards on Thursday at Maison Albion on West Countyhouse Road. Pictured, front row, from left: Gatlen Ernst, owner of Ernst Lake Breeze Marina (Hidden Gem Award); Karen Kinter, daughter of Fred Pilon who received a lifetime achievement award; Cassie Langdon, assistant director of The Treehouse in Albion and Michelle Waters, owner The Treehouse (new business of the year); Amy Schrader, a nurse at Orleans Community Health (business of the year) and Amanda Mrzywka, co-owner of Navarra’s Greenhouses (agricultural business of the year). Back row: Steve Mowers, president of CRFS, and Sean Casher, human resources director for CRFS (employer of the year); Spencer Pilon, son of Fred Pilon (lifetime achievement award); Marc Shurtz, CEO of Orleans Community Health (business of the year); and Markus Mrzywka, co-owner of Navarra’s greenhouses (agricultural business of the year). Missing from photo: Sam’s Diner in Holley (small business of the year); Hospice of Orleans (community service award); Home Leasing in Rochester, owner of Holley Gardens - former Holley High School (phoenix award); and Bryan and Larissa DeGraw, owners of 810 Meadworks (business persons of the year).

By Tom Rivers, Editor Posted 15 November 2020 at 9:23 pm

ALBION – The Orleans County Chamber of Commerce honored several businesses, organizations and citizens on Thursday during the 22nd annual awards celebration for the Chamber.

This time there wasn’t a dinner or a big crowd due to the Covid-19 pandemic. Many of the award winners attended the smaller-scale celebration at Maison Albion on West Countyhouse Road.

Darlene Hartway, Chamber executive director, said all businesses are worthy of recognition this year, due to the challenges of the pandemic.

“You will hear the words — adapt, generous, hard working and tenacity — in many of the descriptions for tonight’s award winners,” Hartway said.

Many businesses have worked through restrictions to keep serving the public in a safe manner, Hartway said.

“Business owners and communities must learn to adapt to rapid changes if they wish to survive,” Hartway said. “Our awards winners not only survived but they thrived. I am in awe at the sacrifices, dedication and commitment many of them showed when faced with challenges. I was taught true character shows in a time of adversity. Our winners tonight have shown their true character.”

Business of the Year: Orleans Community Health

Marc Shurtz, CEO of Orleans Community Health, and Amy Schrader, a nurse at OCH, accept the business of the year award on behalf of Orleans Community health.

Orleans Community Health and Medina Memorial Hospital have been providing healthcare in the community for more than a century. The hospital started in 1908 when a group of citizens, interested in establishing a publicly-owned hospital opened the 9-bed establishment in the Albert Sweet Home.

Today Orleans Community Health is comprised of Medina Memorial Hospital, a designated Critical Access Hospital, Renal Dialysis Centers located in Medina and Batavia, Primary and Walk-In Clinic in Albion, a 30-bed Skilled Nursing Home, Outpatient and Ambulatory Services, a Wound Care Center, and Community Partners Wellness Center.

“Orleans Community Health has an amazingly dedicated and committed staff that focuses on serving residents in Orleans, Eastern Niagara and northern Genesee counties,” Hartway said. “The healthcare industry is always rapidly changing and this year they had the addition of a pandemic. Throughout all of this, they have continued to be impressed with the level of compassion and dedication that our very own local healthcare workers display, each and every day.”

Marc Shurtz, OCH chief executive officer, thanked the community for their support, especially during the pandemic. Many people and businesses have bought meals for the staff and shown their appreciation, he said.

Community members made masks for employees early in the pandemic. They donated PPE.

“It was really the whole community that did it,” Shurtz said. “We’re not only here for you, but we’re here because of you.”

Lifetime Achievement Award: Fred Pilon, owner of Pilon Construction

Spencer Pilon accepts the award on behalf of his father, Fred Pilon.

Fred Pilon

Fred Pilon has worked in construction in Albion for the past 50 years. The family business originated from his father, Charles Pilon. As a second-generation owner, Fred took over in 1972, when he was 25 years old.

He and his wife Carol have six children with three of the sons – Kevin, Jason and Spencer – work with Pilon.

Pilon Construction has grown significantly over the years. In the ’70s, Fred worked with farmers to dig and install irrigation systems. The majority of the last 30 years he specialized in installing municipal waterlines across WNY. Kevin leads all the waterline projects.

The company mines Medina Sandstone in one of the last sandstone quarries in the county. Fred also has preserved many sandstone blocks and materials from torn down structures. Those pieces are valuable for sites that want some of the area’s famous stone. The Bank of Castile in Medina turned to Pilon for Medina Sandstone for its new building.

Spencer Pilon leads the division specializing in breakwall restorations, which has been busy due to the high Lake Ontario water levels in 2017 and 2019.

“He has given his whole life to his business and community,” Spencer said. “It shows hard work pays off.”

New Business of the Year: The Tree House in Albion

Michelle Waters (center), owner of The Tree House in Albion, accepts the award for new business of the year from Courtney Henderson, owner of Milk & Honey in Albion, who won the award in 2019.

Michelle Waters opened the The Tree House on March 12, right before Gov. Cuomo and the state would impose restrictions on businesses, forcing many to temporarily close to in-person services.

Waters was able to pivot the early childhood enrichment business that specializes in preschool and toddler programs.

She developed activity kits to help families who suddenly had children home – nearly all the time. She delivered them throughout Western New York. Those kits were fun and educational. There was a stuffed puppy kit, a project where children could assembly a bird feeder, a kit to do a dinosaur dig and others.

The site on the second floor at 116 North Main St. was able to reopen in July for parties, events and programs.

“While the path has been bumpy, the lessons that they have learned and the relationships that they have built far outweigh the background noise,” said Courtney Henderson, owner of Milk and Honey, which won new business of the year in 2019. “Their mission is still loud and clear: deliver a high caliber early childhood experience.”

Phoenix Award – Holley Gardens (former Holley High School)

The former Holley High School received $17 million in renovations in a project led by Home Leasing of Rochester. The building was last used as a school in 1975. After two years of construction, Home Leasing has the building fully occupied with 41 apartments and the Holley village offices.

One of the most stunning redevelopment projects in Orleans County history was completed this year with the former Holley High School finding a new use with 41 apartments for residents 55 and older, and also the Holley village offices.

The building, constructed in 1931, sat vacant and is increasing disrepair for more than two decades. It was last used by a manufacturing company in the late 1990s and that company went bankrupt, leaving the site in limbo.

Holley village officials and residents refused to give up hope for the structure that dominants the corner of routes 31 and 237. The village worked to get the site listed on the National Register of Historic Places, which made a developer eligible for historic tax credits.

The Landmark Society of Western New York named it to annual “Five to Revive” of important sites in the region that needed preservation.

Home Leasing leaders saw the school on the Five to Revive and decided to give it a look. They were impressed by the response of the community, in pushing for the site to be redeveloped. The construction project took two years and cost about $17 million. Last week the community held a ribbon-cutting celebration for the project.

Businesspersons of the Year: Bryan and Larissa DeGraw

Photo courtesy of Thom Jennings: Bryan DeGraw is shown with winning meads produced by 810 Meadworks in Medina. 810 Meadworks, owner by DeGraw and his wife Larissa, recently won two awards in the Mazer Cup International, a gold medal for Scarlett A and a bronze medal for Sweet Devotion.

The Chamber is recognizing Bryan and Larissa DeGraw as businesspersons of the year for their “tenacity” in keeping 810 Meadworks open to the public during a time of many changing state regulations for businesses that serve alcohol during the Covid-19 pandemic.

The DeGraws don’t have an on-site kitchen so they partnered with another local businesses to have sandwiches available to meet one state regulation.

“They have encountered so many obstacles and changes,” said Hartway, the Chamber director.

The DeGraws opened 810 Meadworks in November 2014 on West Center Street in downtown Medina.

The DeGraws wanted to offer a place for “people to connect and enjoy one another.” They have added 810 Axes, an indoor axe throwing range in 2019, and also the Beegarten, outdoor performing venue.

“There are many things to be proud of this year but the most important thing is the relationship with the people we have met,” the DeGraws said in a letter to the Chamber. “Our customers are amazing. They have been an incredible support and encouragement throughout our six years in business but especially this year. We have received much inspiration from their unending dedication to the family environment our business embraces.”

The DeGraws said 810 Meadworks is eager for next year when they hope to make up for all the missed events in 2020.

“While 2020 has been a challenge we are hopeful for big things next year,” they said. “We look forward to continuing on creating a place that makes people feel good.”

Small Business of the Year: Sam’s Diner in Holley

Photo by the Chamber of Commerce: Sam’s Diner has been a popular place in Holley’s Public Square since 1978.

Sam’s Diner has been a mainstay in Holley since 1978. The diner is popular for its food, friendly and caring staff, and generous support of the community from the owner, George Gitsis.

His father, Sam Gitsis, started the diner which has remained an anchor in the Holley downtown.

Throughout the Covid pandemic, Chamber officials said George Gitsis went out of his way to make sure that his customers were taken care of efficiently and safety. He installed air purification systems and dividers, all at great expense to ensure his customers health and safety.

Gitsis also supports the Holley School’s baseball team’s fundraiser by giving a 10% discount to anyone that has a “Hawk Card”.

“It has become a Holley tradition for high school seniors to go to Sam’s Diner for the first day of school breakfast,” said David Gagne, Chamber board vice president and a frequent Sam’s customer. “This year they were unable to due to Covid restrictions. George generously paid for breakfast pizzas for the entire senior class from the neighboring Crosby’s store. He is the first to donate to many of the Holley community organizations.”

Gitsis has shown in many ways he cares deeply for the community and his employees.

“The caring, friendly atmosphere of the Diner is a direct reflection on George’s personality,” Gagne said. “His entire staff present and past, have great love and admiration for this amazing gentleman who makes them feel like family.”

Community Service Award: Hospice of Orleans

Provided photo: Hospice of Orleans has been providing services in Orleans County since 1994. Its office and the Martin-Linsin Residence are located on Route 31 in Albion.

An organization that started in 1994 was honored for its service to the community, Hospice of Orleans has been serving families for 26 years now, providing care for seriously ill loved ones.

The mission of Hospice of Orleans is to embrace those facing advanced illness with optimal levels of comfort, compassion and expertise.

This care can be home-based, in the Martin-Linsin Residence, or in nursing homes and hospitals. Patients and families who choose Hospice of Orleans are supported by an experienced and compassionate team of professionals who collaboratively with the patient, family, and their attending physician to create an individualized plan of care tailored to the patient’s and family’s needs, the Chamber said.

“Not only are the patient’s medical care needs addressed, their spiritual, emotional and psychosocial needs are also identified and supported,” said Jack Burris, last year’s community service winner.

“Many people do not realize that Hospice of Orleans offers a comprehensive continuum of care through the Transitions program, Supportive Care program, and hospice services,” Burris said, reading the citation for Hospice.

These programs offer support to a patient and family all along their journey starting from the time a person is diagnosed with a serious or life limiting illness, throughout treatment, and if needed, when a person is no longer seeking treatment but looking for comfort care, according to the citation.

Hospice services are made possible not only by the professionals that Hospice employs, but the 150 volunteers that contribute almost 6,000 hours per year, collectively adding to the flexibility, cost effectiveness and comprehensiveness of the services provided, Hospice officials told the Chamber.

Hartway asked the group at the awards presentation how many of them have had loved ones served by Hospice and nearly everyone rose their hand.

“Their reach is so impressive,” Hartway said.

Agribusiness of the Year – Navarra’s Farm Market and Greenhouses

Amanda Mrzywka and her brother Markus Mrzywka have pushed through challenges to have Navarra’s Farm Market and Greenhouses poised for the future.

A brother and sister have been recognized by the Chamber for their work in overcoming obstacles and expanding services at Navarra’s Farm Market and Greenhouses.

Amanda and Markus Mrzywka, who are siblings, are partners at Navarra’s, which has been on Eagle Harbor Road since 1988. Jim and Rita Navarra started the greenhouses and farm market on the corner of Gaines Basin Road and Route 31.

The business has stayed in the family. Markus, Amanda and their sister Jenna grew up helping at the greenhouses, whether it was transplanting the plugs, watering, assisting customers or loading the trucks for market. They were always there to aid in the family business.

They miss their uncle Paul Navarra, who passed away in March 2017. In the middle of his passing, the family lost all 6 greenhouses to a windstorm.

“We had to quickly pull together on a united front to keep the season going,” Amanda Mrzywka said. “We were rebuilding the greenhouses and transplanting the entire season as well as making sure the plants were staying watered and being fertilized.”

Markus and Amanda became partners in the business. They switched their entire market setup for the public, put in a building with gifts, built a new greenhouse where they hold classes and handle orders.

The siblings expanded the farmers market with their own locally grown produce and put in a sign that connects to the new parking lot, established in 2018. They also have taken on seeding for many florists and businesses in our area, the Chamber said.

This year Navarra’s Farm Market and Greenhouse was featured on the cover of the Harris Seeds Ornamental Growers catalog, highlighting one of the few greenhouses left in Western NY to start almost all of the plants from seed. Navarra’s grows the flowers in Albion and Medina’s hanging baskets and pots.

This year with Covid-19, customers responded when Navarra’s opened on April 27 for the season, with Navarra’s helping people get ready for spring.

Hidden Gem Award – Ernst’s Lake Breeze Marina

Gatlen Ernst and his wife Danielle accept the Hidden Gem Award for their marina at Point Breeze, a business which is important for charter boat captains and the fishing industry.

The Chamber last year started a new honor, the Hidden Gem Award, for a business that is important to the local tourism industry.

The Chamber is recognized Ernest’s Lake Breeze Marina with the award in 2020. Gatlen Ernest, the marina owner since 2014, has twice needed to respond to very high Lake Ontario water levels. He raised docks to help boaters get their vessels in the water.

This year there wasn’t flooding like in 2017 and 2019, but Ernst faced Covid-19 and managed to keep the marina open so charter boat captains and the fishing industry could continue to welcome visitors.

Ernst, since buying the marina in 2014, has combined it with a neighboring site, joining the staff and making them flow together, the Chamber said.

“The marina has a great deal to offer the Orleans County and surrounding communities,” said Amy Sidari, owner of the Cabaret at Studio B in Albion, which was last year’s winner. “Charter boats await anyone who would like to take on the fight of reeling in a salmon off the shores of Lake Ontario.”

There also is a quaint café with a deck overlooking Oak Orchard River for people to enjoy breakfast and lunch while taking in the scenery.

Six fully furnished cottages are nestled on the property to accommodate anyone who would like to get away for a night, weekend or even a week. Docks await those with boats for fishing or playing on the water. Mechanics are at the ready to repair and maintain boats and keep people on the water. There is a store full of parts and supplies so people can keep their boats maintained, according to the Chamber citation.

During the flooding in 2017 and 2019, Ernst faced the challenges and stayed positive.

“His customers and employees saw how driven he was and were quick to do whatever he needed in order to ensure the survival of the marina,” the Chamber said. “He kept everyone’s morale up even at a time when his own livelihood was at risk. Once he made sure the docks were taken care of Gatlen went on to start working on the improvements he had promised his customers.”

Ernst has also renovated a new cottage to increase lodging options.

This year the marina was closed temporarily by the state due to Covid restrictions. When Ernst was given the Ok to open for the season in April, he quickly went to work getting customers’ boats in the water. His employees nominated him for the Chamber award.

“He is always quick to jump in and help his employees whether on the job or off,” they wrote to the Chamber. “He buys lunch for us on our birthdays and is always quick to say thank you just because we did our job. His positive attitude influences the way we all do our jobs. He works hard and never asks any of us to do anything he isn’t willing to do himself.”

County Employer of the Year – CRFS

Steve Mowers (left), president of CRFS, and Sean Casher, human resources director for CRFS, accept the award during the recognition program on Thursday night. The Employer of the Year is an award presented by the Orleans County Job Development Agency.

Claims Recovery Financial Services (CRFS) in Albion has undergone a significant transformation as a result of the pandemic. The company works in post-foreclosure mortgage industry. Right there aren’t many foreclosures due to a moratorium in New York and many states.

CRFS has about 150 employees in Albion. In March, employees started to work 100 percent remotely at not at the East Avenue location. The company is planning to return to the main office location soon, if the Covid cases don’t continue to spike.

Steve Mowers, the CRFS president, praised the employees for their flexibility and their work ethic.

“If it wasn’t for our employees we probably wouldn’t be in business,” Mowers said at the Chamber event. “This shouldn’t be the employer of the year award, but the employees of the year award.”

The company was praised for its accomplishments in 2020, which have it better positioned for the future.

Some of those achievements include:

• CRFS underwent a 100% conversion to remote work place back in March of 2020, with deployment of workstations at the employee level, and establishment of IT infrastructure to support remote desktop environment. Before 2020 that would not have been possible, and minimized the potential impact to staffing.

• CRFS refined the process related to the sales side of the business, from closing new business, to training efforts in developing participative e-Learning for our remote workforce, to staffing individuals from both in the local area, and around the country, and ultimately having a plan to return the majority of our workforce back to work in anticipation of future business volumes.

• The company developed a new compensation plan, and daily productivity reporting, to measure and incentivize production performed in remote environment, while coming up with innovative ways to engage the remote staff.

• CRFS utilized federal PPP funds to extend active employment during the initial shut down phase until funds were extinguished, allowing those individuals to grow their skill level anticipated future business volumes.

• The company used the NYS Workshare plan where the workforce underwent a 20% reduction in hours. That allowed CRFS to prevent an additional 20% of individuals from being placed on full furlough.

• Renegotiated leased facilities to resize and repurpose to the new remote-based strategy to remain within Orleans County for the foreseeable future.

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