Oak Orchard Health recognized with health quality badges

Posted 29 November 2023 at 11:24 am

Press Release, Oak Orchard Health

BROCKPORT – Oak Orchard Health was awarded the Community Health Quality Recognition (CHQR) Badges for Health IT and Patient-Centered Medical Home (PCMH) by the Health Resources & Services Administration (HRSA).

CHQR badges recognize Health Centers that have made notable achievements in the areas of access, quality, health equity, health information technology, social risk factors screening, and Covid-19 public health emergency response using Uniform Data System (UDS) from the most recent reporting period.

“We’re excited to receive this recognition, especially the Health IT badge,” said Karen Kinter, CEO of Oak Orchard Health. “With a vast base of over 30,000 patients in rural areas, technology helps us keep our patients healthy. Whether it’s by using our electronic medical records system or our patient portal, our providers and patients have access to information that helps Oak Orchard diagnose and treat our patients efficiently.”

Oak Orchard Health was awarded the Health IT badge because it met all the following criteria:

  1. Adopted an electronic health record (EHR) system.
  2. Offered telehealth services.
  3. Exchanged clinical information online with key providers’ health care settings.
  4. Engaged patients through health IT.
  5. Collected data on patient social risk factors.

“Oak Orchard has been staying at the forefront of technology to document medical information efficiently and improve our access to patients,” said Jason Kuder, Chief Information Officer for Oak Orchard Health. “We encourage our patients to use the patient portal because they will have access to their medical information, be able to ask questions of their medical providers, and request medication refills. Telehealth has been a breakthrough for our patients because of the challenges many have with transportation and other barriers that keep them from coming into the health centers. Now they can receive medical or behavioral health care from home using their telephone, tablet or computer.”

What is a patient-centered medical home?

Oak Orchard Health has been a certified Patient-Centered Medical Home (PCMH) since 2012. This certification means our patients can count on high-quality health care delivered with an emphasis on care coordination and communication. The focus is on comprehensive care which is a team effort. That team includes physicians, advanced practice nurses, physician assistants, nurses, nutritionists, educators, and care coordinators. Our Care Team’s goal is to provide each patient with the best care uniquely suited to his or her specific needs.

About Oak Orchard Health  

Originally founded in 1973, Oak Orchard Health has grown from a migrant health project into an integrated health center with multiple locations providing health care services including primary care, pediatric care, vision care, dental care, behavioral health, as well as nutrition and outreach services for everyone located in the communities they serve. Oak Orchard Health is a recognized patient-centered medical home and 501(c) nonprofit Federally Qualified Health Center located in the towns of Albion, Alexander, Batavia, Brockport, Corfu, Hornell, Medina, and Warsaw. With the addition of the Mobile Medical Unit and Mobile Dental Unit, we will further increase access to care for our patients.