Nioga recognizes Hoag Library director with ‘Outstanding Service Award’

Photo by Tom Rivers: Betty Sue Miller, the Hoag Library director, gives blood on Dec. 17, 2022 during a blood drive at the library. Miller has welcomed blood drives and many other programs into the library.

Press Release, Hoag Library

ALBION – Hoag Library is proud to announce that Library Director Betty Sue Miller has been awarded the Outstanding Service Award by the Nioga Library System, recognizing her exceptional leadership and dedication to public library service across Niagara, Orleans, and Genesee counties.

The award was presented during the Nioga Library System’s annual meeting, where colleagues and library leaders gathered to celebrate excellence in library service. The Outstanding Service Award honors individuals who go above and beyond in promoting library access, innovation and community impact.

Miller was recognized not only for her professional accomplishments but also for her welcoming personality and commitment to building strong relationships with the community. Patrons and colleagues alike know her as someone who is always ready with a smile, a warm greeting and a genuine interest in helping others. Her approachable nature and willingness to meet with and listen to patrons have made Hoag Library a trusted and inviting space for all.

Under her leadership, Hoag Library has expanded outreach programming, enhanced technology offerings, and strengthened community partnerships. She is also a recent graduate of the 2024 Leadership Orleans program, where she collaborated with leaders from across the region to address local challenges and build stronger communities.

For more information about Hoag Library’s programs and services, visit www.hoaglibrary.org.