National Grid has power back on for almost everyone
40 customers left without electricity in Orleans County
National Grid has restored power to nearly all of its customers following widespread outages and destruction from a powerful windstorm on Wednesday that levelled trees, snapped utility poles and knocked off wires.
On Wednesday night, 11,250 National Grid customers in Orleans County were without electricity. This morning, 40 customers remain without power in Orleans County.
National Grid had 170,000 customers without electricity on Wednesday. That is now down to 459 in upstate, National Grid reported at 8:46 a.m. today.
Franklin County has the most customers, 262, without electricity. Genesee County has 52 customers waiting for restoration.
“We deeply appreciate our customers’ patience and understanding as we continue to work around the clock to restore service as quickly and safely as possible,” said Melanie Littlejohn, National Grid’s New York vice president. “This was an extremely damaging storm and we are grateful that our western New York crews were assisted by their upstate counterparts, as well as National Grid crews from New England and from other utilities in New York and Canada. We also are grateful for the many police, fire, public works, municipal officials, Red Cross workers and other volunteers who did so much to support our customers and our communities.”
National Grid appreciates the support and generosity of the company’s upstate New York customers during this hardship, she said.
“Reports from the field poured in of customers offering thanks, coffee, gratitude and a ‘thumbs up’ as power was restored,” Littlejohn said. “No one likes to be without electricity – even for a little while — yet the spirit of cooperation and understanding demonstrated by our customers has been remarkable.”