Mental Health Helpline continues to be down

Staff Reports Posted 3 December 2024 at 9:07 am

The local Mental Health Crisis Helpline, The Care & Crisis Helpline (585) 283-5200, is currently and temporarily non-operational as a result of phone and network issues. It serves Genesee, Orleans and Wyoming counties.

In the case of an immediate mental health need or mental health crisis, you can call or text 988, the  National Suicide & Crisis Lifeline, or dial 911 to reach your local dispatch center.