Medina Memorial LPN receives ‘Caring Heart Award’

By Ginny Kropf, correspondent Posted 3 December 2025 at 8:44 am

Provided photo: Lisa McQueen, a licensed practical nurse at Medina Memorial Hospital, has received the Caring Heart Award from NYSHFA/NYSCAL’s western region.

MEDINA – A stellar reputation for kindness, humility and unwavering commitment to the residents she cares for has earned Lisa McQueen the Caring Heart Award.

McQueen has been a valued member of the Orleans Community Health family for six years. She consistently goes above and beyond – offering support to colleagues, lending a hand wherever it’s needed and bringing comfort to those who rely on her.

“Lisa represents the best of what compassionate care truly looks like,” said Tom Bloomer, administrator of Orleans Community Health’s North Wing. “Her warmth, her dedication and her steady presence make a meaningful difference every single day.”

The honor was given by the New York State Health Facilities Association and New York State Center for Assisted Living.

This prestigious award celebrates long-term care professionals who exemplify compassion, service and dedication, said Scott Robinson, director of marketing at Medina Memorial Hospital and Orleans Community Health.

“We are thrilled to celebrate Lisa with this well-deserved honor,” Robinson said. “She is an incredible asset to our team and we couldn’t be prouder.”

The Caring Heart Award reflects qualities that McQueen embodies effortlessly – empathy, professionalism and a deep respect for the individuals and families she serves, Robinson added.

“Her heart for service continues to inspire us all,” he said.