health & wellness

Oak Orchard Health recognized for quality care for its patients

Posted 29 September 2021 at 9:33 pm

Press Release, Oak Orchard Health

Dr. Mary Obear serves as chief clinical officer for OOH.

BROCKPORT – We are pleased to announce that Oak Orchard Health has been recertified through the New York State Patient-Centered Medical Home (NYS PCMH) program.

What does that mean? Once again, OOH has met the criteria of this program and the benefits to its patients are priceless – better health, lower costs, and better patient experiences.

The Patient-Centered Medical Home (PCMH) is a model of care that puts patients as the primary focus of care. PCMHs build better relationships between people and their clinical care teams. Research shows that they improve quality, patient experience, and staff satisfaction while reducing health care costs.

“Our patients not only have a primary care provider, but also a team of caregivers such as our patient engagement team that addresses housing, food, language barriers and so much more. You can’t get a patient healthy if they have transportation issues and struggle to get their prescriptions. We help solve those problems too,” said Chief Clinical Officer, Mary Obear, MD, PhD.

During the pandemic, we’ve adapted our practices to be sure our patients received the care they needed. One example is telehealth technology which allows us to communicate with patients who want to “see” their providers. This has been particularly helpful with behavioral health and improved our communication with patients who were facing stressful situations.

“Oak Orchard Health has been a certified Patient-Centered Medical Home (PCMH) since 2012. Our certification as a PCMH by the National Committee for Quality Assurance (NCQA) means our patients can count on high-quality health care delivered with an emphasis on care coordination and communication,” said Mary Ann Pettibon, CEO, Oak Orchard Health.

OOH currently serves over 26,000 patients at eleven locations. The organization is a recognized patient-centered medical home and 501(c) nonprofit Federally Qualified Health Center located in the towns of Albion, Alexander, Batavia, Brockport, Corfu, Lyndonville, Hornell and Warsaw.

Active Covid cases continue climb in Genesee, Orleans

By Tom Rivers, Editor Posted 27 September 2021 at 6:52 pm

2 counties report nearly 200 new cases since Thursday

Genesee and Orleans counties today are reporting nearly 200 new cases of Covid-19 since the last update on Thursday afternoon. The new cases include 94 in Orleans and 103 in Genesee.

The number of active cases in the two counties is at 339 today, which is up from 295 on Thursday and 257 a week ago.

The 94 new positive cases in Orleans include people in the age groups of 0-19, 20s, 30s, 40s, 50s, 60s, 70s and 90s, according to the Genesee and Orleans County Health Departments.

There are currently 3 Orleans County residents hospitalized due to Covid.

The county also has had 81 more recoveries or previous positive individuals who have completed their 10-day isolation and been removed from mandatory isolation.

In Genesee, the 103 new positive cases include people in the age groups of 0-19, 20s, 30s, 40s, 50s, 60s and 70s.

Genesee currently has 13 residents hospitalized due to Covid.

Genesee is reporting 125 more of the positive individuals have completed their 10-day isolation and been removed from mandatory isolation.

Genesee has passed 6,000 Covid cases during the pandemic since March 2020. The two counties are nearing 10,000 cases during the pandemic – 6,092 in Genesee and 3,783 in Orleans.

New Covid cases since Monday include 84 in Orleans, 75 in Genesee

By Tom Rivers, Editor Posted 23 September 2021 at 9:53 pm

2 counties near 300 active cases; Genesee reports another Covid death

Genesee and Orleans counties have 159 new confirmed cases of Covid-19 since Monday, with 84 in Orleans and 75 in Genesee.

The two counties now have 295 active cases of Covid with 160 in Genesee and 135 in Orleans. That is up from 257 on Monday when there were 144 active cases in Genesee and 113 in Orleans.

The Genesee and Orleans County Health Departments updates the cases twice a week on Monday and Thursday afternoons. The number of active cases recently includes 295 today, 257 on Monday, 204 on Sept. 16 (119 in Orleans and 85 in Genesee), 183 on Sept. 13 (97 in Orleans and 86 in Genesee) and 144 on Sept. 9 (77 in Orleans and 67 in Genesee).

In Orleans County, the 84 new cases since Monday  include people in the age groups of 0-19, 20s, 30s, 40s, 50s, 60s, 70s, 80s and 90s.

There are currently six Orleans residents hospitalized due to Covid.

The county is reporting 31 more of the previous positive individuals have completed their 10-day isolation and been removed from mandatory isolation.

In Genesee County the 75 new positive cases are people in the age groups of 0-19, 20s, 30s, 40s, 50s, 60s and 70s.

There are currently 13 Genesee residents who are hospitalized due to Covid.

The county has 61 more of the previous positive individuals who have completed their 10-day isolation and been removed from mandatory isolation.

Genesee also had had one more person pass away due to Covid, a person under age 65 who didn’t live in a nursing home.

“We do not provide any further information to protect the privacy of the individuals and their families,” according to a statement from the Genesee and Orleans County Health Departments. “Our deepest condolences are extended to the families and friends during this difficult time.”

Genesee has now had 131 Covid-related deaths during the pandemic and Orleans has had 84.

Genesee reports 6 residents have suffered Covid-related deaths in past 2 weeks

By Tom Rivers, Editor Posted 20 September 2021 at 8:51 pm

157 new cases reported since Thursday in Genesee, Orleans

Six residents in Genesee County have suffered Covid-related deaths in the past two weeks, the Genesee and Orleans County Health Departments reported today.

Those deaths were all among people 65 and older.

“The local health departments are not always notified in real time of Covid-related deaths and can only report when shared by family members and other reporting sources,” the G=O Health Departments said in an update on their website. “Our deepest condolences are extended to the families and friends of these individuals during this very difficult time.”

The New York State Department of Health updates the fatality data as the state DOH receives it. The state currently shows 127 deaths in Genesee County due to Covid during the pandemic since March 2020, and 84 deaths in Orleans.

“There may be discrepancies with the count as the State compiles the data from death certificates and coroners’ reports,” G-O Health officials said.

The Genesee and Orleans County Health Departments updated the new Covid cases since Thursday and that includes 157 in the two counties.

Genesee has 86 new cases and those individuals are in the age groups of 0-19, 20s, 30s, 40s, 50s, 60s, 70s and 80s. Genesee currently has 12 residents hospitalized.

Genesee is reporting 19 more of the previous positive individuals have completed their 10-day isolation and been removed from mandatory isolation.

The number of active cases in the county is at 144 today, up from 85 on Sept. 16 and 86 on Sept. 13.

Orleans County is reporting 71 new cases since Thursday, and 75 recoveries of people who have completed their 10-day isolation and have been removed from mandatory isolation.

The new cases include individuals who are in the age groups of 0-19, 20s, 30s, 40s, 50s, 60s, 70s and 80s.

There is currently one Orleans County resident hospitalized due to Covid.

The number of active cases in Orleans is at 113 today, compared to 119 on Sept. 16 and 97 on Sept. 13.

Active Covid cases in Genesee, Orleans top 200 for first time since April 28

By Tom Rivers, Editor Posted 16 September 2021 at 5:23 pm

The number of active Covid cases in Genesee and Orleans counties is over 200 for the first time since April 28, according to data from the two counties.

The number of active cases is at 204 today, with 119 in Orleans and 84 in Genesee. That is up from 183 on Monday (97 in Orleans and 86 in Genesee). A week ago there were 144 cases in the two counties with 77 in Orleans and 67 in Genesee.

Orleans County is reporting 44 new active cases since Monday, and the new cases are in the age groups of 0-19, 20s, 30s, 40s, 50s  and 60s.

Orleans currently has four residents who are hospitalized due to Covid.

The county is reporting 21 more of the previous positive individuals have completed their 10-day isolation and been removed from mandatory isolation.

Genesee County is reporting 46 new positive cases since Monday, and those cases are in the age groups of 0-19, 20s, 30s, 40s, 50s, 60s, 70s and 80s.

Genesee has 14 residents hospitalized due to Covid, according to the Genesee and Orleans County Health Departments.

Genesee has 40 more of the previous positive individuals who have completed their 10-day isolation and been removed from mandatory isolation.

Masks required at state-regulated child care facilities for children age 2 and up

Posted 15 September 2021 at 10:07 pm

Governor also announces masks must be worn at state-certified substance abuse and mental health facilities

Press Release, Gov. Kathy Hochul’s Office

Governor Kathy Hochul today announced a series of universal mask requirements designed to protect New Yorkers against the highly contagious Delta variant and the recent surge in Covid-19 infections statewide.

The requirement applies to New York State Office of Children and Family Services-licensed and -registered child care centers, home-based group family and family child care programs, after-school child care programs and enrolled legally exempt group programs during operational hours.

Implementing the mask regulation in child care programs will provide consistency between child care program children and school children, many of whom often share the same buildings.

New masking requirements will also apply to congregate programs and facilities licensed, registered, operated, certified or approved by the Office of Mental Health, the Office of Addiction Services and Supports, the Office for People With Developmental Disabilities, Office of Children and Family Services and the Office of Temporary and Disability Assistance.

This includes but is not limited to certified residential and day programs, inpatient and outpatient mental health facilities, substance abuse programs, juvenile detention programs, juvenile residential facilities, congregate foster care programs, runaway and homeless youth, domestic violence and other shelter programs. These requirements apply to anyone medically able to tolerate wearing a mask, regardless of vaccination status.

“With the Delta variant on the rise, requiring masks at state-regulated child care, mental health, and substance abuse facilities is a key part of our broader strategy for slowing the spread of the virus, reopening our economy safely, and protecting vulnerable members of our population,” Governor Hochul said. “For children under 12 who are not yet eligible to be vaccinated, masks are the best line of defense against Covid-19 infection. This new mask requirement ensures that children in our child care facilities receive the same protection as children in our schools.”

The new mask requirement in child care facilities brings New York State into compliance with federal Centers for Disease Control and Prevention guidance issued in July that recommends universal indoor masking for anyone age two and older who has not been vaccinated against COVID-19 and is medically able to wear a mask. It also brings child care facilities in alignment with school masking requirements announced on Governor Hochul’s first day in office.

Because the Delta variant is so highly transmissible, there have been large increases in cases across all age groups. Because children under 12 years of age are not yet eligible to receive the vaccine, there have been large increases in cases among children, which translates to higher numbers of severe cases. Additional protective measures will help to keep New York’s children safe at this important time.

OCFS Commissioner Sheila J. Poole said, “We have heard from many parents and residents of congregate settings asking that the state require masking because child care and congregate residential programs will not require that protection without a state requirement. We want to keep all children and staff in child care programs, as well as staff and residents of congregate residential programs, safe from the spread of infection and wearing a mask is the best tool we have. Children want to be like the adults around them and will easily adapt to the mask wearing requirement.”

New Covid cases since Thursday include 63 in Orleans, 56 in Genesee

By Tom Rivers, Editor Posted 13 September 2021 at 6:34 pm

There are 63 new Covid-19 cases in Orleans County since Thursday and 56 more in Genesee County, the Genesee and Orleans County health Departments reported today.

The new cases in Orleans include the age groups of 0-19, 20s, 30s, 40s, 50s, 60s, 70s and 80s.

There are currently five Orleans County residents hospitalized due to Covid, which is up from three on Thursday, according to G-O Health.

Orleans also had 43 more of the previous positive individuals complete their 10-day isolation and they have been removed from mandatory isolation.

Genesee is reporting 56 new positive and the individuals are in the age groups of 0-19, 20s, 30s, 40s, 50s, 60s, 70s and 80s.

There are currently 14 Genesee residents hospitalized due to Covid, which is down from 16 on Thursday, G-O Health said this afternoon.

Genesee is also reporting 37 more of the previous positive individuals have completed their 10-day isolation and been removed from mandatory isolation.

The active Covid cases in the two counties are up from 112 six days ago on Sept. 7 to 183 today. That includes Orleans – from 59 to 97 – and Genesee – from 53 to 86.

Anti-rabies clinics offered by G-O Health Departments

Posted 10 September 2021 at 7:47 am

Press Release, Genesee and Orleans County Health Departments

The Genesee County Health Department will be hosting a free drive-through anti-rabies immunization clinic on Thursday, September 16th, from 4 to 7 p.m. at the Genesee County Fairgrounds (5056 East Main Street, Batavia).

“Rabies continues to be a public health issue in Genesee County. We urge pet owners to take this opportunity to ensure their pets are protected against rabies,” stated Paul Pettit, Public Health Director for Genesee and Orleans County Health Departments (GO Health). “Our drive-through clinics are well organized, run very smoothly and prevent animals from getting into any altercations with other animals.”

Vaccinations are free for dogs, cats and ferrets, but voluntary donations are accepted. Animals must be at least 3 months old. Each animal must be leashed or crated and accompanied by an adult who can control the animal. Limit 4 pets per car maximum.

Face coverings are recommended and please follow all social distancing requirements.

To save time, click here to fill out the registration form in advance. Be sure to print out two copies for each pet to be vaccinated and bring them to the clinic.

The next anti-rabies immunization clinic in Orleans County will be held on October 2nd at the Orleans County Fairgrounds (12690 Rt. 31 in Albion) from 9 to 11:30 a.m. For more information, please contact the Orleans County Health Department: 585-589-3278 or OCPublicHealth@orleanscountyny.gov.

The next anti- rabies immunization clinic in Genesee County will be held on October 14th. For more information, please contact the Genesee County Health Department: 585-344-2580 x5555 or Health.Dept@co.genesee.ny.us.

Genesee, Orleans both report increase in active Covid cases since Tuesday

By Tom Rivers, Editor Posted 9 September 2021 at 7:13 pm

Genesee and Orleans counties both are reporting more active Covid cases today, two days after they showed a drop from the previous Thursday.

There are 144 active cases in the two counties today, according to the Genesee and Orleans County Health Departments. That is up from 112 on Tuesday. Orleans has gone from 59 to 77, and Genesee is up from 53 to 67 since Tuesday.

A week ago there were 166 active cases in the two counties – 96 in Orleans and 70 in Genesee.

The G-O Health Departments in the update today said there are 35 new cases in Orleans since Tuesday. Those new cases include people in the age groups of 0-19, 20s, 30s, 40s, 50s, 60s and 70s.

There are currently three Orleans residents hospitalized due to Covid.

The county also reported 17 more of the previous positive individuals have completed their 10-day isolation and been removed from mandatory isolation.

Genesee County is reporting 27 new positive cases since Tuesday, and those people are in the age groups of 0-19, 20s, 30s, 40s, 50s, 60s, 70s and 90s.

There are currently 16 Genesee residents hospitalized due to Covid.

The county is reporting 13 more of the previous positive individuals have completed their 10-day isolation and been removed from mandatory isolation.

For more information about Covid from the G-O Health Departments, click here.

Residents urged to fill out surveys for Community Health Assessment

Posted 9 September 2021 at 9:49 am

Press Release, County Health Departments in Genesee, Orleans and Wyoming

The Community Health Assessment (CHA) is a document required by public health law that identifies the key health needs and issues of the community through systematic, comprehensive data collection; community conversations; and analysis.

The current CHA includes Genesee, Orleans, and Wyoming counties (GOW) and covers three years (2019-2021). All three health departments along with our community partners will be starting the process of developing the new CHA that will encompass the years 2022-2024.

The Community Health Assessment is developed using a collaborative process of many partners throughout the GOW region. Local hospitals including Rochester Regional Health at United Memorial Medical Center (UMMC), Orleans Community Health (OCH), and Wyoming County Community Health System (WCCHS) along with the Genesee, Orleans, and Wyoming (GOW) County Departments of Public Health work collaboratively with county residents and community based organizations of the GOW Counties to develop the assessment.

“The Community Health Assessment provides us with comprehensive information about the health status, needs and issues that are facing the residents living in our communities,” stated Paul Pettit, Director of Genesee and Orleans County Health Departments. “The information in this assessment helps us develop our Community Health Improvement Plan (CHIP) and helps direct where our resources should be allocated to best meet the needs of our communities.”

We are seeking feedback on our current Community Health Assessment to help inform the next version of the CHA and welcome any comments and suggestions from community residents and our partners. Click here to see the current CHA and click here to fill out a survey to provide feedback for the Community Health Assessment.

Marathon cyclist who gave kidney will visit Medina to promote organ donor awareness

By Tom Rivers, Editor Posted 9 September 2021 at 9:05 am

Provided photo: Mark Scotch, 65, of Wisconsin will be coming to Medina on Sept. 29-30 as part of his second annual marathon cycling trip – “The Organ Trail.”

MEDINA – A marathon cyclist from Wisconsin will be coming to Medina on Sept. 29-30 as part of his second annual ride to highlight kidney disease, living donor awareness, and post-donation functionality.

Mark Scotch, 65, from Plover, Wisconsin donated a kidney in September 2020 to a person in New York. Scotch has continued to live a very active lifestyle – with one kidney.

He will begin the second “Organ Trail” bike ride on Sept. 19 in Martha’s Vineyard. From there in Massachusetts, he’ll travel into New York City, go through upstate New York, Ohio, Indiana, Michigan and come back to his hometown in central Wisconsin. He expects to end the ride on Oct. 16.

Scotch will arrive in Medina on Sept. 29 and stay overnight. He will join Orleans Community Health staff and leaders for a news conference on Sept. 30 at the Lake Plains Dialysis Center in Medina.

This will be Scotch’s second marathon bike trip this year to promote the cause. He already rode 1,500 miles in May from Madison, Wisconsin – the home of his transplant center – to Natchitoches, Louisiana, home of his recipient via a voucher donation.

His goal is to raise awareness for living kidney donation and the National Kidney Registry Voucher Program.

“The Organ Trail is all about generating awareness of the need for kidney donors, especially living kidney donors,” Scotch said on the Organ Trail website. “But it’s also about showing people that even with one kidney, you can still lead a life full of activities, even if those activities are sustained and vigorous.”

Active Covid cases drop in Orleans from 96 to 59 in past 5 days

By Tom Rivers, Editor Posted 7 September 2021 at 8:39 pm

Genesee reports a death from Covid, and now records 125 Covid deaths during pandemic

The number of active Covid-19 cases in Orleans County has dropped from 96 on Thursday to 59 today, the Genesee and Orleans County Health Departments reported.

Genesee also has seen a decline in active cases, from 70 on Thursday to 53 today.

Both counties are seeing recoveries outpace new infections.

Orleans is reporting 28 new cases over the past five days, and 65 people who have completed their 10-day isolation and been removed from mandatory isolation.

In Orleans, the new cases include people in the age groups of 0-19, 20s, 30s, 40s, 50s, 60s, 70s and 80s. There are currently two Orleans residents hospitalized due to Covid, the G-O Health Departments said.

Genesee is reporting 48 new cases of Covid since Thursday. The individuals are in the age groups of 0-19, 20s, 30s, 40s, 50s, 60s, 70s and 80s. Genesee also is reporting 64 of the previous positive individuals have completed their 10-day isolation and been removed from mandatory isolation.

Genesee currently has 16 residents hospitalized due to Covid. The G-O Health Departments also reported the death of a Genesee resident from Covid, a person over the age of 65. Genesee has now had 125 residents die due to Covid since the pandemic started in March 2020.

Dr. Bath to retire after 46 years as physician in Medina

By Ginny Kropf, correspondent Posted 7 September 2021 at 7:55 am

Photos by Ginny Kropf: Dr. Surinder Bath, a Medina physician for nearly 47 years, has announced his retirement, effective Sept. 17.

MEDINA – The medical community in Medina is about to see some changes with the announcement of the retirement of longtime Medina physician Dr. Surinder Bath.

On the heels of that news comes an announcement by Oak Orchard Health that the organization will take over Dr. Bath’s office and start a medical practice in Medina.

Dr. Bath started practicing in Medina in 1974. Growing up in a small town in India, he said he thought he would be an engineer, but a cousin convinced him to become a doctor. He trained in internal medicine for two years, studying clinical pathology hematology. He came to the United States, where he studied internal medicine for four years at Mount Sinai Hospital in Cleveland, followed by two years at the Veterans Administration in Dayton, Ohio.

He discovered Medina when he and his wife Daisy were traveling back from a trip to Montreal.

“I found this place to be very peaceful and calm,” Dr. Bath said. “They were looking for an internist, and I liked the place and people here, so I gave it a try. That was 46 years ago.”

He and his wife have three children, two of whom are in the medical profession – one a radiologist and one an internist. Another daughter got her MBA in business administration and marketing from the University of Buffalo.

Dr. Bath said it will be hard to leave Medina, but at the age of 75, it’s time.

“I have been tied to my patients and gave them so much love and care, but I want to spend more time with my family,” he said.

Dr. Surinder Bath is surrounded by his staff members, Elizabeth “Betsy” Phinney, left; and Theresa Gurney. Absent is Vicki Lynn Cotter, who has been in the office nearly 40 years.

Sept. 17 will be Dr. Bath’s last working day and he and his wife will be moving to Georgia. He said he may try to sell his home in Medina, but he also plans to come back to visit in the summers.

“I have very fond memories from here,” he said. “This community has given me so much love, and Orleans Community Health has been so good to me. The staff and nurses at Medina Memorial Hospital are great and have always been so helpful. I will miss this community, my staff and the love my patients gave me.”

He said he has been blessed with a wonderful staff over the years and he will miss them.

His staff includes Elizabeth “Betsy” Phinney, who is secretary and office manager. She has been with Dr. Bath for 13 years. Theresa Gurney, accountant, started in 1989, left for a few years and came back. Vicki Lynn Cotter, who does business accounting and billing, has been with Dr. Bath for almost 40 years.

“We’re happy for him. He’s been a wonderful doctor,” Phinney said. “He is taking the next step in his life, but we are going to be sad to see him go.”

“I came here to help out for two or three months, and 13 years later I’m still here,” Gurney said. “With him it’s never been about the money. It’s always been about the care.”

“Dr. Bath is looking forward to some free time to spend with his family, and to golf, he said.

The Baths also have six grandchildren, four in Georgia and two in California.

The one message he wants to leave the community is to “get vaccinated so we can get over Covid.”

He said there is so much misinformation out there about the vaccine and it is unfounded.

“Getting vaccinated is the safest thing,” he said. “It can save your life and someone else’s, too.”

“I am leaving very happy and saddened,” Dr. Bath said.

Dr. Bath is happy to see Oak Orchard Health taking over his practice.

“My staff will be working with them and the care of my patients will be ongoing,” he said.

Stacie Bridge, chief operating officer at Oak Orchard Health, said they are excited about offering health care in Medina.

“We definitely hope to be there this fall, but we are waiting for approval from the state on the renovations we plan to make,” Bridge said. “We definitely want to be there this fall.”

Oak Orchard Health has offices in Albion, Lyndonville, Warsaw, Hornell, Brockport, Batavia, Alexander and Pembroke.

“We are a federally qualified health center which targets the rural population,” Bridge said.

They offer health care to the uninsured and underinsured in the fields of medical, dental, vision and behavioral health.

Bridge added Oak Orchard Health will be opening a dental practice in Albion.

Orleans has 60 new Covid cases, Genesee 33 more since Monday

By Tom Rivers, Editor Posted 2 September 2021 at 7:46 pm

There are 60 new Covid cases in Orleans County and 33 more in Genesee County since Monday, the Genesee and Orleans County Health Departments reported this afternoon.

The number of active cases in the two counties is at 166 today, up from 141 on Monday, 149 on Aug. 26 and 102 on Aug. 23. Since Monday, the active cases in Orleans are up from 64 to 96, while in Genesee they are down from 77 to 70.

The 60 new cases in Orleans include people in the age groups of 0-19, 20s, 30s, 40s, 50s, 60s, 70s and 80s.

There are currently four from Orleans who are hospitalized due to Covid, up from two on Monday.

Orleans also has 28 more of the previously positive individuals complete their 10-day isolation and they have been removed from mandatory isolation.

Genesee’s 33 new positive cases of Covid include people in the age groups of 0-19, 20s, 30s, 40s, 50s, 60s, 70s and 80s.

Genesee currently has 13 residents hospitalized due to Covid, down from 15 on Monday, according to the Genesee and Orleans County Health Departments.

Genesee is reporting 38 of the previous positive individuals have completed their 10-day isolation and been removed from mandatory isolation.

Orleans Community Health limiting visitors due to Covid spike

Staff Reports Posted 2 September 2021 at 9:46 am

With Orleans County seeing an increase in Covid cases, and the community considered a red zone by the CDC for highest Covid community transmission, Orleans Community Health will be limiting visitors to Medina Memorial Hospital.

The updated guidelines include visiting hours on the Medical-Surgical floor/Transitional Care will be from 1 to 2 p.m. daily and 7 to 8 p.m. Those hours were from 8 a.m. to 8 p.m. There also won’t be visitors allowed into the Emergency Department. (Exceptions may be made in end-of-life situations.)

Visitors must abide by the following guidelines:

  • All visitors will be required to undergo the Covid-19 screening upon entering the hospital.
  • Visitors must wear face coverings at all times (covering mouth and nose), regardless of the visitor or patient vaccination status for influenza or Covid-19.
  • Visitors who fail to wear a face covering and other PPE as requested by the facility will be asked to leave the facility.
  • Visitors must be 16 years of age or older.
  • Once in the facility, visitors must remain in the patient’s room throughout the visit, except when directed to leave by hospital staff during aerosol-generating procedures or other procedures or circumstances for which visitors are usually asked to leave or to use the restroom, and must be appropriately distanced from any other patients or staff.

Department Visitation Guidelines:

  • General Visiting on the Medical-Surgical floor/Transitional Care: One visitor may be permitted between the hours of 1 to 2 p.m. or 7 to 8 p.m., except in certain circumstances. On a case-by-case basis, limitations may need to be made due to the clinical condition of the patient or at a patient’s request. In addition, caregiving by family members is encouraged, at the discretion of the family and patient.
  • Emergency Department: No Visitors may be permitted, except when necessary to carry out the patient’s treatment. Emergency Department staff will keep visitors informed of the patient’s condition.
  • Surgery: One visitor may be permitted and will be provided with a waiting area on the third floor.
  • Lab/Radiology: No visitors are permitted at this time. Exceptions include: if the patient is a minor, disabled, or other requirement is needed that hospital associates are unable to provide.
  • Ultrasounds: One visitor may be permitted.
  • North Wing/Nursing Home Residence: Please review the current policy (click here) or call Randi Rushing for additional details (585) 798-8120.

The following will not be permitted:

  • Anyone who reports or exhibits shortness of breath, fever, cough, or other potential Covid-19 symptoms
  • Individuals who have an active diagnosis of Covid-19 or who are persons under investigation for Covid-19.
  • Individuals wanting to visit a hospital patient who has an active diagnosis of Covid-19 or who is a person under investigation with Covid-19 or had contact with a person who is actively under investigation for Covid-19 within 10 days.
  • Individuals under quarantine for any other reason including out-of-state travel as defined by the most current New York State travel advisory.