Final batches of cookies served today at Case-Nic after 29 years in Medina

Photos by Tom Rivers: The staff at Case-Nic Cookies has been busy baking, frosting and packing up cookies this holiday season, doing about 100 dozen a day. Today is the last day for the business. From left include Nicole Tuohey, owner Mary Lou Tuohey, Tyler Nunnery, Kathy McHugh, Laura McDonough and Kellie Rath.

MEDINA – After 29 years of bringing joy to customers through cookies and kindness, Mary Lou Tuohey is retiring after today as owner of Case-Nic Cookies in downtown Medina.

She and her staff have kept up their usual busy pace this holiday season. But this time there have been plenty of tears as Case-Nic nears the end of 29 years.

“I’m definitely going to miss it,” Tuohey said about the business where she has met so many people over the years. “A lot of people are upset we are closing.”

Kathy McHugh has worked for Tuohey the past decade at Case-Nic. She said Tuohey has an amazing work ethic and kind heart for the community.

“I’m grateful for everything Mary Lou has done for me and everyone,” McHugh said. “She is here from dawn to dusk.”

McHugh will miss the job at Case-Nic.

“It’s always great to put smiles on peoples’ faces,” she said.

Mary Lou Tuohey frosts cookies with a New year’s theme. Case-Nic has set a 100 dozen a day limit during the holiday season. It makes for a long day in the kitchen of baking and being bent over to do the frosting.

Case-Nic also made 2,000 dozen cookies for the Medina Railroad Museum this season for the Polar Express.

Tuohey decorates the New Year’s cookies with a 2025. Many customers orders for events happening months away with the cookies to be frozen. They wanted the Case-Nic cookies for their events.

Tuohey has the cookies ready for decorations. The blue ones are for the character Bluey for a birthday party in a few months.

A big banner is in the store thanking Mary Lou Tuohey for her 29 years at Case-Nic.

Many customers signed the banner, thanking Tuohey and the Case-Nic staff.

Case-Nic closes today at 5 p.m. Tuohey said the building at 439 Main St. will remain a  bakery. Hans Rosentreter, co-owner of the Coffee Pot Café, will take over the site.