Family Council will discuss deficiencies at nursing home in Albion

Posted 6 May 2019 at 8:21 am


The Villages of Orleans Nursing Home and Rehabilitation Center received deficiencies from the New York State Department of Health on April 2, 2019 due to poor staffing levels and inadequate supervision.

According to the laws passed by New York State, the facility must have sufficient nursing staff with the appropriate competencies and skill sets to provide nursing and related services to assure resident safety and attain or maintain the highest practicable physical, mental and physchosocial well-being of each resident.

Facility direct care staff admitted to the Department of Health that they are short staffed, unable to provide showers as scheduled and to provide toileting needs as required. This is not a new onset for this facility.

Since the formation of the family council, we have directly written letters to the  administration regarding the poor staffing levels. It is not fair for the residents who are paying for services that are not being rendered to them as promised. On May 6 at 6 p.m., come meet with The Villages of Orleans Nursing Home  Family Council at the Hoag Library. We will go over the most recent summary statement of deficiencies this facility has received and how this affects your loved one.

Kelly Bentley

Family Council Chairperson