County DMV now offers on-line scheduling

Staff Reports Posted 7 July 2020 at 4:07 pm

DMV has been overwhelmed with calls recently for appointments

ALBION – The Orleans County Department of Motor Vehicles is now offering on-line scheduling for appointments.

“We acknowledge that we were overwhelmed with the sheer volume of calls to schedule DMV transactions the past few weeks,” said Jack Welch, the county’s chief administrative officer. “We sincerely apologize for any inconvenience this may have created for our residents. We totally understand the frustration our residents have had in trying to obtain an appointment at DMV and we hope our new online scheduling service will allow our residents more flexibility and convenience in scheduling their appointments for DMV transactions.”

The on-line scheduling page may be located using the County’s DMV webpage (click here) or by clicking here. The first step in scheduling the appointment is to click on the service needed, then choose a date, provide your name and telephone number.

The software requires the customer’s name and telephone number as a required field.  By providing a mobile number and an email address, the software will provide a text message confirmation and an email confirmation of the appointment. The last step is confirming that all of the information entered is correct.

As a reminder, the county has a lockbox in front of the County Office Building for DMV transactions. The direct number for DMV is (585) 589-3214. The County Office Building address is 14016 State Route 31, Albion, NY 14411.

“The county continues to look for opportunities to serve our residents in the most safe and healthy manner possible for our residents and employees,” Welch said.

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