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CNA at Medina Memorial honored with ‘Caring Heart Award’

By Ginny Kropf, correspondent Posted 24 December 2018 at 10:19 am

Provided photo: Pamela Heideman, center, is a certified nursing assistant at Medina Memorial Hospital. She was recently honored by the New York State Health Facilities Association and New York State Center for Assisted Living at a reception at Salvatore’s Italian Gardens in Buffalo. With her are Sarah Bateman, left, administrator of Medina Memorial Hospital’s Skilled Nursing Facility, and Kerry Mikits, nurse manager of the SNF.

MEDINA – Each year, the New York State Health Facilities Association and New York State Center for Assisted Living (Western Region Buffalo) honors staff of local skilled nursing facilities for service and dedication to the health care field.

At this year’s awards reception at Salvatore’s Italian Gardens, a Medina Memorial Hospital employee was one of the recipients of a Caring Heart Award.

Pamela Heideman has been a certified nursing assistant in the hospital’s skilled nursing facility for three years.

According to her supervisors, Heideman is recognized by her peers as a team player, completing her tasks ahead of time so she can help other staff members. She has donated accumulated personal benefit time for another staff to use in their time of need.

She is flexible, has a positive attitude and goes above and beyond to provide excellent care to residents every day. She truly cares and treats every resident as family. She willingly arrives early and assumes special assignments, additional duties and reports on short notice to cover open positions by working extra shifts.

Her care reflects the highest quality that is expected by residents, and her positive attitude and genuine smile have earned her the love and respect of peers and residents alike.

Pam is considered a role model for others to emulate.

“When Pam is working, you know it is going to be a great day,” her peers agree.

The Caring Hearts Award is presented to one who lends a hand in times of need, puts others needs before their own, makes a positive impact in the community, brings warmth to everyday activities, takes the time to listen, creates energetic team spirit, rallies around a cause and reaches out to make a difference.

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