Care & Crisis Helpline operational again

Staff Reports Posted 4 December 2024 at 4:11 pm

The Care & Crisis Helpline serving Genesee, Orleans and Wyoming counties is up and operational again following a disruption in service due to a network outage.

Residents of the three counties are encouraged to contact the Care & Crisis Helpline at (585) 283-5200 or use the National Suicide & Crisis Lifeline by calling or texting 988 during a time of mental health crisis.

Both of these resources are available to all 24 hours a day, 7 days week, 365 days a year.