Arc staffer wins statewide award as direct support professional

Dan Crofts works with students through the IGNITE program at GCC

Provided photo: Dan Crofts holds a copy of his autobiography about being on the Autism Spectrum.

BATAVIA — For over 15 years, Dan Crofts has worked as a direct support professional for Arc GLOW.

Today, he can be found within the IGNITE (Inspiring Growth and Nurturing Independence Through Education) program at Genesee Community College (GCC). In this role, he supports people with intellectual and developmental disabilities (IDD) as they participate in an inclusive higher education experience, helping students in developing vocational, social, communication, and independent living skills while participating in IGNITE classes, community outings, job site tours, internships, and audited college courses.

It is for his consistent support and dedication Crofts will be honored as one of the four awardees across the state of the 2026 Thomas A. Maul Direct Support Professional Excellence Award. This annual award recognizes a DSP who consistently demonstrates excellence, creativity and commitment to providing supports to people who have IDD.

“I would like to commend Dan Crofts on the work that he has done with my daughter. We first met Dan about four years ago (give or take) when my daughter first started services through Arc GLOW,” said Elizabeth Newman in a letter of support. “A couple of years ago, my daughter started the IGNITE program at GCC, and was overjoyed to hear that Dan had accepted the position with the IGNITE program and that she would be continuing to work with him!”

“Now two years later, he has continued to have such a positive impact on her learning and growth, and even though she has graduated from that program, we have been honored to hire Dan on as her self-hired community habilitation staff,” she continued. “He has been such a positive influence, mentor and roll model for my daughter and all those who he is around.”

Newman isn’t the only one who sings high praises of Crofts; Cathy Barcomb also wrote a letter of support saying he is patient, caring and compassionate.

“An example of this is the day my son was struggling emotionally, and I needed to pick him up from the program. Dan and Daniel were in the classroom when I arrived,” she said. “I proceeded to encourage my son to pack his backpack and to head home with me. After a little bit, he complied.

“During this time, Dan remained quietly working on his computer, only speaking to say goodbye to us. A few minutes later Dan texted me to let me know that he wasn’t ignoring us but was giving Daniel the space and time to collect himself and be able to leave without getting upset further. Dan understood what Daniel needed at that moment. That is one of Dan’s strengths; his ability to assess a situation and handle it admirably.”

In addition to his work as a DSP, Crofts is also an accomplished, published author whose work has appeared in various publications. He has written and published an autobiography detailing his own personal experiences as a person on the Autism Spectrum.

It is his experiences as both a professional and person with lived experience on the Autism spectrum which brings unique insight and perspective to his role. He willingly learns about new topics, technologies, and educational methods that can enhance participant experiences in both classroom and community settings.

Crofts often states that he may wish to remain a lifelong DSP because of his passion for the field and the individuals he serves.

The award will be presented to Crofts Friday, Sept. 25 during The Arc New York’s Annual Awards Luncheon at the Warren-Washington-Albany chapter of The Arc New York.