After month delay, HEAP season to start Dec. 1 to help with heating bills

By Tom Rivers, Editor Posted 28 November 2025 at 4:46 pm

After about a month delay to the federal government shutdown, the HEAP is scheduled to open on Monday, Dec. 1, in New York State.

If you are applying for the first time, a phone interview is necessary which can be completed beginning on Dec. 1. Applications will be available at the County Office Building in Albion, PathStone, Community Action, or Ministry of Concern; at the Community Center in Holley; or at Lee-Whedon Memorial Library in Medina.

You can apply online for HEAP by visiting www.myBenefits.ny.gov.  If you received a benefit through a HEAP case last season you may apply through www.myBenefits.ny.gov or submit your completed application along with necessary documentation to the Department of Social Services, 14016 Rt. 31 W. Albion, NY 14411.

If you are currently a Public Assistance or SNAP recipient, you should automatically receive your HEAP benefit through your case. Please be sure your worker has accurate vendor and account information to prevent a delay with your HEAP grant.

For questions or to set up an appointment call (585) 589-3182. If you are aged 60 or older, please call the Office for Aging at 589-3191.

For more information on HEAP, click here.