OCH has navigators available to explore health insurance options
MEDINA – With open enrollment for 2027 health coverage through the New York State Health Marketplace, Orleans Community Health is reminding residents of Orleans and Genesee counties that assistance is available to help individuals and families explore their health insurance options.
Open enrollment for 2027 health coverage began Nov. 1, and continues through Jan. 31, 2027. Residents are encouraged to review their current coverage, explore available plans and determine whether they qualify for financial assistance.
Orleans Community Health has a team of trained health insurance navigators ready to provide free, confidential assistance throughout the enrollment process.
Navigators can help residents:
- Apply for health insurance coverage.
- Renew or update existing coverage.
- Understand eligibility for financial assistance.
- Compare available health insurance options.
- Answer questions about the New York State of Health Marketplace.
Navigators are available Monday through Friday, with regular hours at Medina Memorial Hospital and the Batavia Dialysis Center. They also visit community locations, including Lee-Whedon Memorial Library, Yates Library, Richmond Memorial Library, Hoag Library, Community Action locations in Albion and Holley, Offices for the Aging, Albion Healthcare Center and Genesee County Job Development.
Residents are encouraged to contact the navigator team to ask questions or schedule appointments for assistance.
For information in Orleans County, call (585) 798-2476, or in Genesee County, call (585) 798-8125.





