Sheriff’s administrative phone lines are down, callers can use 911

By Tom Rivers, Editor Posted 29 March 2026 at 8:24 am

ALBION – The non-emergency administrative phone lines for the Orleans County Sheriff’s Office are currently down. The phone lines, such as (585) 589-5527, aren’t working and the Verizon doesn’t has an estimate for restoration at this time, Sheriff Chris Bourke said.

Callers can instead use 911 for non-emergency needs until the other phone lines are back in service.

Verizon and Orleans County technicians have been working on this issue since 1:30 a.m.

“We will advise when the lines have been restored,” Bourke said. “Thank you for your cooperation.”