DMVs state-wide, including Orleans, to close on Friday afternoon and reopen on Wednesday
The Department of Motor Vehicles state-wide will be shutting down at 2 p.m. on Friday and upgrade and modernize their aging technology systems.
The DMVs expect to reopen on Wednesday morning after the Presidents Day weekend. The upgrades are the first segment of a new, modernized system to give customers better and more streamlined service, and to help DMV staff serve New Yorkers more efficiently, the state DMV said.
During this time, the state DMV will migrate about 30 million records to the new system and complete the transition to bring the first phase of the upgrade online. No DMV transactions will be able to be completed during this period, including through the state DMV website, and no one will be available to answer phones.
“With one consolidated, state-of-the-art system, we will be replacing hundreds of software applications, some of which date back to the days of Nelson Rockefeller,” said DMV Commissioner and Chair of the Governor’s Traffic Safety Committee Mark J.F. Schroeder. “I truly believe it will give our staff the ability to serve New Yorkers better, faster, and more comprehensively than ever before.”
The DMV’s new modernized system will enable employees to process transactions effectively and efficiently in one secure platform rather than moving between outdated systems, further supporting the agency’s goal of one trip to an office and done, Schroeder said.
The new system will also bring additional online transactions, making it easier for New Yorkers to do what they need on their own time and from the comfort of their own homes. And it will help the agency implement future technology enhancements faster and more seamlessly.
In Orleans County, the DMV will close at 12:30 p.m. on Friday. Customers who are in line by 12:30 p.m. will be served. However, all DMV operations cease at 2 p.m. The office will remain closed on Monday and Tuesday.
“February tends to be a slower time of year for DMV offices across the state so this is the best time to implement the system but we understand this can still be an inconvenience for residents,” said Nadine Hanlon, the Orleans County clerk.
