DMV will close Dec. 3 for training, limited hours on other days

Posted 25 November 2025 at 1:15 pm

New ‘DMV DRIVES’ system expected to be activated in February

Press Release, Orleans County Clerk Nadine Hanlon

ALBION – Orleans County Clerk Nadine Hanlon today announced the county Department of Motor Vehicles (DMV) office will be closed on Wednesday, December 3, and will close early on four other Wednesdays over the next few months.

The closures are necessary for staff members to train for the new state DMV modernization project.

Specifically, the staff is training on Phase I of the new NYS DMV DRIVES operating system that is planned to go live in February.  The new system is expected to enhance efficiency, customer service and security in the handling of motor vehicle transactions.

Beyond the December 3rd closure, the limited DMV office hours are:

  • Wednesday, Dec. 10, closed from noon to 4:30 p.m.
  • Wednesday, Jan. 7, closed from noon to 4:30 p.m.
  • Wednesday, Jan. 21, closed from noon to 4:30 p.m.
  • Wednesday, Feb. 11, closed from noon to 4:30 p.m.

“These statewide DMV changes are a significant upgrade to our current system and given the small size of our staff, the only way to efficiently complete the training in time for the launch of the new system is to close the office,” said Hanlon.  “We very much appreciate the public’s understanding.”