HEAP season begins Nov. 3 to help people with heating bills

Press Release, Orleans County Department of Social Services

ALBION – The Home Energy Assistance Program (HEAP) season begins this year on Nov. 3, with a tentative end date of April 7, 2026

Applications for HEAP will be available Nov. 3. Applications for an emergency other than your heating source will be accepted beginning Jan. 2, 2026, through April 7, 2026.

If you are applying for the first time, a phone interview is necessary which can be completed beginning on Nov. 3. Applications will be available at the County Office Building in Albion, PathStone, Community Action, or Ministry of Concern; at the Community Center in Holley; or at Lee-Whedon Memorial Library in Medina.

You can apply online for HEAP by visiting www.myBenefits.ny.gov.  If you received a benefit through a HEAP case last season you may apply through www.myBenefits.ny.gov or submit your completed application along with necessary documentation to the Department of Social Services, 14016 Rt. 31 W. Albion, NY 14411.

If you are currently a Public Assistance or SNAP recipient, you should automatically receive your HEAP benefit through your case. Please be sure your worker has accurate vendor and account information to prevent a delay with your HEAP grant.

For questions or to set up an appointment call (585) 589-3182. Appointments cannot be made before Nov. 3. If you are aged 60 or older, please call the Office for Aging at 589-3191.

You can find more information about HEAP and other assistance programs by visiting www.myBenefits.ny.gov.