Albion resident commends care received at UMMC in Batavia
Editor:
I recently spent time as a patient at Batavia’s United Memorial Medical Center. It was a positive experience under adverse circumstances.
Everyone from Dr. Shashank Trivedi to the pleasantly charming and helpful housekeeper was cheerful and uplifting to be around. The nurses and support personnel had the intangibles that make something that otherwise might be difficult and discouraging as enjoyable as possible. Those whom I interacted with and who cared for me behaved professionally to a person.
When you arrive at 3 in the morning feeling as though you have been through a meat grinder and are treated as if you really matter by people who have never met you, it’s touching. The entire hospital team conveyed a caring manner that helped make what began as a lousy experience far more tolerable.
This is my attempt to publicly thank each of them for the treatment they provided.
Sincerely yours,
Gary Kent
Albion
