Fast food apps are exercise in disappointment

Posted 19 September 2023 at 9:43 am

Editor:

Let’s take a break from arguing over drag queens and priests in order to hear about the joys of fast food apps. Yes, I realize that I am a 73-year-old “dinosaur,” but hear me out.

A few months back I added the McDonald’s app to my phone, as I could get free fries on Fridays for a while. On my second or third time downloading a secret code, I did it from approximately 1/10 of a mile from Albion’s restaurant. Drove there, parked, vigorously (okay, what passes for vigorously) strode in and up to the counter, when my code disappeared! (Later learned it’s supposedly good for 5 minutes – to borrow a quote from Monty Python, it was never 5 minutes!). Was told by the employee that if I waited TWELVE MINUTES, I could generate a NEW code. I said I wanted my food – all I got was my double cheeseburger.

I removed that app.

Discovered last week that Burger King was having a promotion 9/18 for “Cheeseburger Day.” Used that app this noon, and it said the Albion location was CLOSED. Right. Further struggles produced the news that “mobile ordering was currently unavailable.” So I stopped in, and was informed that this location wasn’t doing that promotion!

“Another one bites the dust!”

Guess I’ll have to take my business to KFC! No, wait…

Tom Taber

Albion