May is Mental Health Awareness Month and many services are available locally
Press Release, Orleans County Department of Mental Health
ALBION – The month of May is recognized as Mental Health Awareness Month and the Orleans County Department of Mental Health is taking the opportunity to work with their local, regional and national partners to promote the many mental services available to residents.
“It is important that we are always talking about mental health and the services and supports available, as it is an effort to reduce stigma and reinforce the importance of reaching out for help for anyone who is experiencing a mental health challenge or are in emotional distress,” said Danielle Figura, Director of Orleans County Mental Health & Community Services.
Figura said drawing attention to mental health awareness begins with promoting the county’s Care and Crisis Helpline (585) 283-5200 and the National Suicide Prevention Lifeline 988. Both the local and National helpline are available 24 hours a day, 7 days a week, 365 days a year.
“The Care & Crisis Helpline and 988 are just a phone call away when we find ourselves, a family member, neighbor, or friend experiencing emotional distress whether its depression, anxiety, substance abuse, trauma or any other need that may be interfering with emotional wellbeing,” said Figura. “We want the people to know they are not alone.”
Figura said locally in Orleans County, there are many mental health supports and resources available to the residents of Orleans County. “These programs and services exist to support individuals and their families so if you feel you or someone you know may need assistance, please reach out to these resources for information and support.”
In collaboration with the Genesee/Orleans Health Department, Orleans County launched the Credible Mind Online Platform in 2026. This online self-directed learning and resource platform allows individuals to explore opportunities to improve their overall wellbeing, but specifically provides online education, support, and resource referrals to promote someone’s mental health wellness. Orleans County residents can access this resource at https://genesee-orleansny.crediblemind.com/
Orleans County Mental Health Department (click here)
- New York State Office of Mental Health Licensed Article 31 Outpatient Clinic Treatment Programs offering individual therapy, family therapy, couples therapy and psychiatric services (to include psychiatric evaluation, psychiatric monitoring, and pharmacology). Open Access Hours for New Clients are Monday – Friday at 12:30 p.m.
- New York State Office of Mental Health Licensed Article 31 Outpatient Clinic Satellite Sites at UConnect Care and Orleans County School Districts offering individual therapy at those host locations.
- Health Home Care Management Programs serving both youths and adults. A program under New York State Department of Health, which looks to connect individuals to additional supports and resources to promote overall physical and emotional health wellness.
Crisis Supports & Resources
- The Care & Crisis Helpline (585) 283-5200 serving Orleans County residents for any immediate mental health crisis needs 24 hrs/day, 7 days/wk, 365 days/year.
- 988” National Suicide & Crisis Lifeline – Call or Text 988, Connect via chat at 988Lifeline.org or visit 988Lifeline.org for more resources.
- Rochester Psychiatric Center MIT Team (mobile integration team) – Serves Adults only and is available Monday – Friday during business hours. Providing in home, community-based assessments, outreach and engagement efforts. Requests for the RPC MIT Team can be made through the Care & Crisis Helpline at (585) 283-5200.
Additional Programs & Resources
- Mental Health Association of Genesee & Orleans Counties. Serving adults in Orleans County, through programs to include the Warm Line, Transportation, and Drop-In-Center https://mhago.org/
- Oak Orchard Health https://oakorchardhealth.org/








RIDGEWAY – Our photo at top shows Fred Grey’s white horse and surrey standing south of the Universalist Church, at 3064 North Gravel Rd. in Ridgeway.



























