Holli Nenni, retiring DSS commissioner, praised for 38-year career

Photo by Tom Rivers: Holli Nenni accepts a “Special Recognition” award on Tuesday from the Orleans County Legislature in appreciation for a 38 ½ year career with the Department of Social Services.
ALBION – When Mary Grace “Holli” Nenni started as a caseworker for Orleans County 38 ½ years ago, the Department of Social Services didn’t have cell phones or the internet.
Nenni used a Dictaphone to record notes from client visits.
When she started her career, she never imagined she would be ending it as the commissioner of the DSS, overseeing 70 employees.
Nenni will be retiring on May 22. She started in 1987 as a caseworker and then was promoted to a senior position in 1992. She became coordinator of Child Enforcement Unit in 2000, then director of temporary assistance in 2006. She was promoted to deputy commissioner of social services in 2010 with a final appointment as DSS commissioner in 2021.
“Your dedication and expertise have benefitted our county tremendously,” the County Legislature declared in an award presented to Nenni on Tuesday.
Legislators praised Nenni for her “commendable service and dedication to the Orleans County Department of Social Services.”
Nenni worked with three DSS commissioners before becoming one herself.
“Each step of my journey came with its own challenges, but also a lot of growth,” Nenni said during the Legislature meeting. “While I’m looking forward to forgetting a lot of the past 38 years, one thing I won’t forget is the co-workers who show up every day ready to help others. Each of them helped me along in my journey.”
The DSS divisions include temporary assistance, child & family services, domestic violence services, and the child support and enforcement unit.
DSS partners with many local agencies and county departments – UConnectCare, Mental Health, Job Development and others – to help people overcome barriers and become self sufficient, Nenni said.
In recent years, DSS has faced a rising caseload of people without housing. Before the Covid pandemic in 2020, DSS usually was working with less than 20 people to find housing.
“We were in the teens, and now we’re in the low 70s,” Nenni said. “We have been over 100.”
A former youth that Nenni assisted as a caseworker spoke at Tuesday’s Legislature meeting and thanked Nenni for helping guide him through a rough period of his childhood. Tim McMurray is now the Albion mayor. He said Nenni was able to connect him with a supportive family, and that made a huge difference in his life.
The Legislature named Nenni’s successor during the Tuesday meeting. Shirley Mazourek, a licensed clinical social worker and mental health professional, will be the next commissioner.



















